Michelle Alachkar Email & Phone Number

Paris, Île-De-France, France

• Identify and pursue new business opportunities through market research, networking, and outreach efforts.• Build and maintain strong relationships with potential clients, partners, and industry influencers.• Find and develop new markets in Europe and Middle East and improve sales.• In collaboration with the team, develop and execute strategic sales plans to meet or exceed targets for revenue growth.• Support B2B clients in their go-to-market strategy using our platform based… Show more • Identify and pursue new business opportunities through market research, networking, and outreach efforts.• Build and maintain strong relationships with potential clients, partners, and industry influencers.• Find and develop new markets in Europe and Middle East and improve sales.• In collaboration with the team, develop and execute strategic sales plans to meet or exceed targets for revenue growth.• Support B2B clients in their go-to-market strategy using our platform based on AI and supported by our professional team of analysts and specialized customer service.• Research and analyze competitors’ strengths and weaknesses, and update sales materials accordingly.• Attend and represent the organization at various meetings, events, and conferences.• Participate to elaborate commercial strategies by region and market segments (tradeshowpreparation, prospection tactics..)• Conduct market research and staying up to date with industry trends and dynamics.• Manage CRM and exploit all its potential to gain efficiency.• Report weekly to the CEO with updates and reviews. Show less

Lebanon

Beirut, Lebanon

• Involve in the development, testing, and fine tuning of the “risk-adjusted return on capital” (RAROC) tool. • Implement the methodologies used in generating the RAROC numbers in a correct and timely manner.• Suggest new methodologies to implement new products and advise accordingly• Support in conducting trainings to RMs and business units on how to use the RAROC Tool.• Run summary reports with businesses, identifying the key value leakages• Run any incremental ad-hoc… Show more • Involve in the development, testing, and fine tuning of the “risk-adjusted return on capital” (RAROC) tool. • Implement the methodologies used in generating the RAROC numbers in a correct and timely manner.• Suggest new methodologies to implement new products and advise accordingly• Support in conducting trainings to RMs and business units on how to use the RAROC Tool.• Run summary reports with businesses, identifying the key value leakages• Run any incremental ad-hoc analysis from RAROC data in order to prepare for capital allocation and strategy definition sessions• Work continuosly on opportunities to automate the portfolio calculation and analysis• Help assess subsidiaries needs and capacity to implement the RAROC• Challenge and develop economic capital models and risk management processes and procedures consistent with the company’s risk management framework Show less

Beirut, Lebanon

• Monitored client feedback and queries for continuous improvement of service standards and customer satisfaction• Participated in sales and marketing activities for the purpose of meeting branch sales goals and objectives. Consistent top performer in internal branch campaigns.• Cross-sold banking services and products to personal, SME and Corporate clients through consultative sales techniques ensuring maximum product penetration and referring clients to various divisions within the… Show more • Monitored client feedback and queries for continuous improvement of service standards and customer satisfaction• Participated in sales and marketing activities for the purpose of meeting branch sales goals and objectives. Consistent top performer in internal branch campaigns.• Cross-sold banking services and products to personal, SME and Corporate clients through consultative sales techniques ensuring maximum product penetration and referring clients to various divisions within the bank by understanding customer needs• Handled all retail banking products including credit cards services, loans, accounts, and commercial facilities.• Performed account opening, KYC, documentation and ensuring error free and accurate operation thereby contributing to positive customer experience• Sound knowledge of Anti-Money Laundering laws and ensuring all clients are compliant with them along with the international taxation laws (FATCA, OECD...)• Managed and processed various certificates of deposits for clients.• Supervised semi-annual audits to ensure bank's operational performance. Show less

Beirut, Lebanon

• Cross sold retail banking products and key value added services; orientation of new clients with basic bank operations, processes and channels for optimum usage and familiarization.• Continuous engagement with existing clients of the bank and offering them new banking solutions to meet their financial needs as a new business development opportunity.• Proactively participating in the product reviews, ensuring service quality and customer feedback are channelized to senior management… Show more • Cross sold retail banking products and key value added services; orientation of new clients with basic bank operations, processes and channels for optimum usage and familiarization.• Continuous engagement with existing clients of the bank and offering them new banking solutions to meet their financial needs as a new business development opportunity.• Proactively participating in the product reviews, ensuring service quality and customer feedback are channelized to senior management for product improvement.• Payment Processing, Cheque endorsements, verifications and identification of payee and other legal requirements to ensure hassle free and swift execution of transactions.• Executing clearing checks including both inward and outward transfers under banking guidelines.• Training new employees with the policies and procedures of the bank; providing orientation support to new staff and reporting the performance of training and development of new employees. Show less

Beirut, Lebanon

• Preparing daily market reports.• Updating the branches with the market and providing them with quotations.• Managing the client’s portfolios and proposing strategies to maximize their profits or hedge their F/X positions.