Responsibilities include acting in the dual role of Community Office Assistant and Assistant Property Manager / First contact. Front desk, answering phones, greeting residents, and potential home sales opportunities. Assisting the Community Manager with their administrative needs. Maintaining the calendars for the administrative and sales teams. Keeping stock of office supplies and ordering as needed.Issuing parking passes, and gate remotes. Receiving comments and complaints and acting on them as needed. General inquiries, copies, faxes, etc. 4-point home inspections, issuing community violation reviews, notifications, and following up. Home modification requests. Maintenance requests and common maintenance orders, organizing the flow and urgency of orders and requests with the team. Assisting the sales team with administrative needs, including creating sales documents, obtaining signatures on the purchase and sales agreements, and issuing home titles and registrations. Following up with sellers and buyers and scheduling tours and meetings. Additionally, in the absence of the sales team, providing tours and community information relating to the home sale and the land lease agreements. Processing applications for residency, including new homeowners, investors, additional occupants, and renters.Responsible for all orientations of new homeowners and renters including drafting and execution of land leases and other required documentation. Accounts Receivables and Payables. Resident account reviews and collections. Designing and creating unique signage, flyers, posters, and memorial pieces for residents and services. This extends to assisting the HOA with their document needs. Event planning for community and memorial services. Organizing volunteers and setting up technology as needed. Acting as set-up, clean-up, hostess, server, speaker, DJ, and comic relief occasionally. Acting in an on-call role as needed for emergencies outside of normal business hours.

Accounts Receivables Administrator. Responsible for receiving and processing, through our accounting software Jonas, all HOA fees due from residents. Opening, closing and maintaining resident accounts. Billing of HOA Fees and late charges. Resident account reviews and collections.Golf Club Memberships and RV lot yearly fees and applications. Processing end of day reports and deposits for the Golf Course and onsite Pro-Shop.All bank deposits and General Ledger.Event, sponsorship and tournament payment processing. Sale closings and estoppel processing, Audits and PAP payment processing. Accounts Payables Administrator.Responsible for all payments made to vendors, suppliers and utilities for both the HOA and Golf Course. Along with my responsibilities to the Accounting department, I also assist the Property Manager with administrative duties including processing and closing ACC applications, assisting with communications with our legal team, resident relations, basic back office support and front desk back up and support.

Technical Support Specialist• Full Administrative duties within the Technical Support Department• Responsible for maintaining the Pacom ticket system, initiating and follow ups on service tickets. • Full Administrative duties related to the Training Department including scheduling and certifications. • Technical Support to all VARs and installers• Software licensing and code support

• Standard Administrative responsibilities include--• Order Entry – Price and discount verification, stock verification• Ordering of Third party product to be drop shipped and stocked• Confirmations• Packing, Shipping and Receiving• Organizing standard, express and freight order pick-up• Shipping documentation – Shippers Letter of Instruction, Bill of Ladings & Commercial Invoice• Invoicing• Pricing and availability, including forecasting large orders to the US and Latin America• A/P and A/R Data Entry• Processing and verifying all incoming mail and shipments• Processing GMS orders, annual upgrades and GMS additions • Processing code orders for panel upgrades, wireless access, alarm and access control, etc.• Actively oversee the Online, North America and Global Support Calendars.• Maintaining contracts with local vendors for the purpose of providing value to visiting VARs and customers• Administrative responsibility to the Training dept. includes – • Scheduling training, organizing registration and purchase orders from the VARs• Setting up the training facility for events• Maintaining all documentation including issuing certificates and keeping records of attendance and certification • Scheduling of meals and events• Administrative responsibility to the Sales department includes – • Organizing event material for sales meetings or trade shows• Organizing travel, accommodations and needs of sales team as needed for meetings and trade shows• Sales calls to schedule meetings with new and potential VARs, sales calls include cold, warm and hot calling• Organizing emails to customers and VAR’s about upcoming events• Working directly with event coordinator on design and needs of booths and meeting rooms for trade shows. Creating and managing social events• Creating and processing unique promotional material for sales meetings, to include printed documents and marketing giveaways