Michelle Ashe Email and Phone Number

Coordinate purchasing, customer services, vendor relationships and warehousing activities· Confer with customers on programs performance and evaluate areas for improvement and expanded services· Monitor programs effectiveness and prepare monthly reports such as cost, performance, service quality and improvements. Identify and implement substitution and standardization opportunities with the customer· Coordinate programs and ideas for cost savings· Analyze supplier performance and make recommendations on new agreements· Identify and manage revenue opportunities that bring value · Utilize and maintain available information to improve programs· Review programs performance metrics with site such as inventory turns, delivery, savings and stockroom fill rates· Resolve program issues with customers· Ensure proper implementation, participate in the review to verify effectiveness, and identify opportunities for improvement of quality systems· Record and handle customer complaints· Coordinate vendor information sharing activities with the customer, including new product launch, value-added and cost savings initiatives