Michelle Beaulieu Email & Phone Number

Redmond, Washington, Us

Microsoft Customer & Partner Solutions Organization Established the security risk, compliance, and operations programs, and effectively managed a growing team of specialists who enforced compliance, reduced risks and managed customer incidents & crisis at scale. • Matured and future-proofed team’s programs and expanding remit by aligning strategic frameworks and optimizing org models, clarifying roles and improving collaboration with key stakeholders and partners.• Designed multi-year remediation strategy and spearheaded global initiative to secure Shadow IT across division’s entire technology ecosystem (100K accounts, services, applications, Azure infrastructure).• Achieved 85% security compliance in first year for division’s Shadow IT, up from 50%.• Built robust, scaled processes which resulted in over $10M operational savings.• Expanded and matured Incident Response program and team to be a 24x7 service, delivering world-class customer data protection investigations and response while navigating and continuing to meet rapidly evolving global privacy regulations and customer expectations.

Redmond, Washington, Us

Strengthened risk management practices and effectiveness through cross-functional alliance building, broadening engagement outside of Engineering and leading standardization and alignment efforts with risk peers.• Informed 26 Corporate VPs and 2 Executive VPs of risk posture and accountability, semi-annually.• Led first in-depth risk assessment of Skype, leading to improved engineering prioritization.• Achieved deeper risk accountability within Office 365 engineering teams.• Partnered with GRC teams to integrate risk assessment findings and attest during external audits.• Managed college hires as part of Microsoft's Finance Rotation program.

Redmond, Washington, Us

Joined startup team to build the risk management program in Online Services Division to identify, assess, prioritize and remediate or acknowledge risks. • Engaged strong executive sponsorship with engineering prioritization, President and Leadership Team Quarterly Business Review and Quarterly Risk Steering Committee.• Implemented Microsoft-leading risk assessment process, strengthened engagement within Engineering to elevate accountability, and produced actionable Business Continuity, Security and Privacy scorecards.

Redmond, Washington, Us

Transformed the acquisition systems integration process while simultaneously retiring over 45 acquired systems for the division, ensuring global legal, regulatory and compliance requirements for data access and retention were met.• Developed and implemented a solution for long-term retention of financial data.• Created cross-functional alliances with Engineering, Finance, Legal, IT, Sales and Marketing and Corporate Venture integrations teams; improved communications and efficacy of project management.• Developed a comprehensive playbook to more efficiently manage systems integrations for future acquisitions and divestitures.

Redmond, Washington, Us

Led the end-to-end IT integration of acquisitions and divestitures globally, from planning to Day 1 to business system integration, working at speed and at scale. Assessed technical, infrastructure and support needs and executed solutions to address overlaps and gaps. • Achieved operational excellence through intense collaboration, and strong leadership of and communications with virtual integration teams, Engineering Group leadership and the acquired company. • Produced and managed multi-million dollar budgets.Key achievements include:• Led IT integration for Microsoft’s largest and most complex acquisition to date. Within 5 months, 2,000+ users and global systems were securely connected to Microsoft Corpnet environment. Received multiple awards in recognition of achievement including a Gold Star award. • Contributed to the development of an innovative connectivity solution to provide Microsoft Corpnet access within days, not months, of deal close.

Redmond, Washington, Us

Developed and operated the IT Identity and Access Management global service offering, aligned with new SOX regulatory compliance requirements. Requested by CISO to lead the IT Information Security service development. • Recognized by CIO for successful outsourcing of Accounts function to India; new team achieved 95% time to resolve success within first 6 weeks, up from 60% with prior team.• Selected to speak at several worldwide conferences for audiences of 100-500 technical professionals about Identity and Access Management and IT Security; generated content for CISO presentations.

Redmond, Washington, Us

Developed and managed IT Mobile Messaging service when mobility technology was just emerging. Managed multiple dogfooding efforts that required tight and continuous collaboration across several product groups, including Exchange Server, Office Outlook and Windows Mobile devices due to critical dependencies and different ship cycles. Key contributor to cross-IT Service Management community focused on building service management within Microsoft IT and conforming to ITIL and MOF methodology.

• Managed and supported shared MSNBC Cable/MSNBC.com Exchange environment from server to client as e-mail was just emerging as communication tool.• Led upgrades of Exchange 5.5 and Outlook 97, 98, and 2000 and trained senior executives on Outlook.