Job DescriptionInstallation, commissioning, maintenance, and servicing of critical equipment and associated electrical equipment.The aim of this role is to provide a professional engineering service on-site with customers to meet the needs of the business and satisfy customer needs.Duties and Responsibilities- Using various strategies and tools to provide effective solutions to customers' concerns.- Communicating with clients, engineers, and other technicians to… Show more Job DescriptionInstallation, commissioning, maintenance, and servicing of critical equipment and associated electrical equipment.The aim of this role is to provide a professional engineering service on-site with customers to meet the needs of the business and satisfy customer needs.Duties and Responsibilities- Using various strategies and tools to provide effective solutions to customers' concerns.- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.- Promptly following up on service requests and providing customer feedback.- Monitoring equipment and machinery performance and developing preventative maintenance measures.- Conducting quality assurance and safety checks on all equipment.- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.- Providing recommendations about new features and product improvements.- Monitoring inventory and reordering materials when needed.- Conducting research and attending workshops to remain abreast of industry developments.- Writing reports and presenting findings to Managers and Supervisors on a regular basis.Qualifications- Knowledgeable at any Auxiliary System (CCTV, Access Control, FDAS, Building Management System)- An associate's degree in engineering or similar.- A bachelor's degree in engineering is preferred.- A relevant certificate or license is advantageous.- A valid driver's license and willingness to travel.- Excellent active listening and customer service skills.- The ability to deal with multiple requests without being overwhelmed.- The ability to remain professional under pressure.- Superb work ethic and a growth mindset. Show less