Michelle Bourland Email and Phone Number

I own and operate an online boutique.

Ensured that all customers are assisted in a professional, courteous, reliable, honest, and responsive manner.Performed selling techniques on inbound and/or outbound calls. Emphasized salable features, quoted prices and credit terms, and prepares sales orders for orders obtained.Handled customer complaints and assists with problem situations.Kept supervisor informed of important developments, potential problems, and related information necessary for effective management.Answered and solve customer inquiries regarding the website and orders placed via email.Coordinated drop shipments between customer and vendor. Performed all other duties as assigned or apparent.Maintained inventory in supply closet to prevent shortages.Directed customer communication to appropriate department personnel.

Made sure memberships were entered correctly, engaged with members.

I was the Epic (new computer software) support to the clinics to make sure they knew how to run the new system.

Supervised parental visitations, data entry.