TodayTix Group acquired Encore Tickets Limited in 2020

Encore Tickets Limited was acquired by TodayTix Group in 2020•Developing & building new & existing relationships to develop product and contract rates.•Work closely with the marketing & sales teams to promote the sales of product.•Help to drive up volume by running sales incentive schemes• Organise FAM trips to increase product knowledge and drive productivity•Negotiation & contracting•Negotiate rates needed for all suppliers such as… Show more Encore Tickets Limited was acquired by TodayTix Group in 2020•Developing & building new & existing relationships to develop product and contract rates.•Work closely with the marketing & sales teams to promote the sales of product.•Help to drive up volume by running sales incentive schemes• Organise FAM trips to increase product knowledge and drive productivity•Negotiation & contracting•Negotiate rates needed for all suppliers such as Hotels, Transport Providers, Attractions, Restaurants obtaining the best rates and availability•Build awareness of the brand and supplier relationships both internally & externally Show less

• Management of selling TheatreBreaks• Maintenance and development of supplier relationships in order to develop retention and growth• maintain quality control and ensure all staff are delivering excellence in service at all times• deliver performance management of individual team members and ensure individual objectives and development plans are in place• buy and source product at the lowest possible cost for maximum margin• System setup and overall maintenance

• Management of foreign exchange and travel turnover • Responsible of branch budget and contribution, driving sales through service • First point of contact for customer complaints, dealing with complex customer service issues and resolving them in a timely and appropriate way• Cluster manager for upto seven branches acting as a support to management and also driving sales as a team• Recruitment and HR proficient responsible for performance management, observation and coaching… Show more • Management of foreign exchange and travel turnover • Responsible of branch budget and contribution, driving sales through service • First point of contact for customer complaints, dealing with complex customer service issues and resolving them in a timely and appropriate way• Cluster manager for upto seven branches acting as a support to management and also driving sales as a team• Recruitment and HR proficient responsible for performance management, observation and coaching. Ensuring the company values are used daily by bringing them to life. Absence management, and staff reviews. FSA compliant, Health & Safety and Fire Risk Assesment. Show less