Michelle Casselman Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Canada Area

Barrie, Ontario

• Assist the store manager in executing storeoperations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience for customers
• Anticipate customer and store needs by constantly evaluating environment and customers for cues.
• Assist with new partner training
• Execute store operations during scheduled shifts.
• Organize opening and closing duties as assigned.

Toronto, Canada Area

• Support lead for all events and logistics across all markets (Dublin Ireland, Calgary AB, Vancouver BC,Toronto ON, Montreal QC)
• Created all event materials including agendas, name badges, promotional and learning materials and binders.
• Obtained venue contracts and liaised with venue staff to ensure proper execution of all events.
• Created weekly event sales reports for Business Development.
• Tracked sales and registrations for each program and event while developing sales strategies for team.
• Top support on all logistical aspects including Canada’s Most Powerful Women: Top 100 Awards Gala and Leadership Summit.

Toronto, Canada Area

• Coordinated corporate events and weddings with both external/internal wedding planners,brides & grooms,A/V technicians, bands, and catering services.
• Consistently exceeded monthly set sales targets for audiovisual packages by demonstrating and designing examples of work as well as upselling all services.
• Provided cost estimates, final invoices, and collected payment from vendors and clients.
• Responsible for maintaining and updating calendar of events.
• Designed audiovisual themes to compliment preexisting events décor such as center pieces, wedding cakes and flower arrangements.

Certificate, Design Managment

Bachelor Of Arts - Ba, Theatre/Theater

Bachelor Of Arts - Ba, Graphic Design