Michelle Castañeda Email & Phone Number

New York, United States

Los Angeles, California, United States

Manage the calendar of two high volume Partners, coordinating appointments, meetings, and travel arrangements. Coordinate across multiple time zones to ensure timely setup of conference rooms with functional technical equipment. Ensure accurate record-keeping by preparing and executing contracts as part of document control efforts. Manage office budget including expenses for supplies, equipment, and travel within monthly constraints. Provide general administrative support to the office including answering phones, managing correspondence, and maintaining office supplies. Act as IT liaison between Partners and technical support team for prompt resolution of technical issues. Handle sensitive information with utmost confidentiality. Assisted in organizing company events and employee recognition programs. Collaborate with cross-functional teams to define project scope, objectives, and requirements. Facilitate effective communication among stakeholders including team members, clients, and senior management. Prepare regular status reports for management review. Maintained project files and documentation ensuring easy access for team members. Support the staffing department with onboarding of new hires by handling functions throughout the hiring process, ensuring selection of the best candidates.

United States

Excelled in receptionist duties including answering calls, greeting visitors, and managing voicemail, email and taking messages for executives and other staff. Acted as liaison between staff, Operations Manager, and vendors to ensure project efficiency and office operations. Provided general administrative support to tenants to ensure their day-to-day ran efficiently and smoothly. Logged and recommended resolutions to escalated client matters and relayed them to Operation Manager so they could be address in a timely manner. Created & tracked monthly expense reports for billing department, to help increase in efficiency. Worked closely with maintenance staff to assure all work throughout business center were completed and escalated any that were not to Operational manager, to help reduce backlog. Effectively and efficiently logged and delivered all USPS, UPS and FedEx packages on a day-to-day basis.

United States

Greeted customers in a friendly and professional manner, exceeding customer expectations.Became knowledgeable on all products to ensure all customer questions were answered, increasing customer satisfaction. Maintained overall appearance of the store as an exceptional showroom, resulting in increased customer traffic and revenue. Worked on cashier, handling purchases and returns as well as receiving cash and credit card payments and issuing receipts.