Michelle Markowitz (Cohen) Email & Phone Number

Los Angeles, Ca, Us

Sydney, Nsw, Au

Drive talent development programs for Engineering teams by collaborating with cross-functional stakeholders to set and execute strategy, deliver clear communications, and implement process improvements

New York, Ny, Us

New York, Ny, Us

-Collaborate with 10 geographically dispersed teams to drive adoption of global program and process changes; build resources, communication plans, internal documentation, and serve as subject matter expert to help teams scale program delivery.

New York, Ny, Us

-Hired and managed team of 20+ instructors/quarter; responsible for staff compensation strategy, compliance with wage payment and hour laws, program management, instructional quality, and operational success of courses.-Managed full life cycle recruiting through Greenhouse for Applicant Tracking for 30+ roles across data, design, and coding courses. Focused on selecting leading industry talent and meeting staffing deadlines while providing excellent candidate experience. -Increased customer satisfaction scores by 80% through an updated in-person and online instructor training program, incorporating Adult Learning Theory best practices.-Retained more than 85% of instructional staff during change management process by partnering closely with internal teams, including HR Business Partners and Legal.

New York, Ny, Us

-Managed 240+ regional program launches, with 3,500+ customers enrolled in courses across data, design, and coding. Used project management frameworks to ensure all programs launched within deadlines and 70% profit margins.-Designed and facilitated global customer onboarding experience, including email communication and orientation materials for Data Science and Software Engineering programs across 10 local campuses and 200+ participants/quarter.-Founded and managed Los Angeles Impact committee, implementing monthly diversity, inclusion, and equity initiatives.-Directly managed an Associate, providing coaching and feedback to support career growth and development.

New York, Ny, Us

-Worked cross-functionally to create 50+ learning plans for customers struggling to meet performance standards, each customized based on individual needs and preferred learning strategies.-Created quarterly community event and networking opportunities, exceeding target inclusion metrics by 10%.-Increased program retention rate by 5% through analysis of and response to qualitative data and business trends.

New York, Ny, Us

-Oversaw customer and program operations for 600 customers in 11 courses across data, design, and coding. -Standardized customer facing communication, including onboarding, in-course communication, and offboarding.

New York, Ny, Us

-Oversaw full cycle recruiting for two staff positions using Salesforce CRM; conducted phone screens, on-site interviews, and final recommendations to Hiring Managers.-Led in-person, full-day interviews for 150+ teacher applicants including group, activity, and behavioral-based interview formats.-Established and managed regional office operations & communications for 20+ staff members.

New York, Ny, Us

-Provided operational support to the Executive Director and regional team including scheduling meetings, maintaining calendars, and arranging travel.-Managed communications from 300+ individual, foundation, and corporate donors via Salesforce CRM.

New York, Ny, Us

-Assisted in planning and execution of online campaigns for Sony Pictures Entertainment Theatrical releases.-Created insertion orders, managed campaigns, and collected and analyzed campaign reporting and competitive analysis.

New York, Ny, Us

-Coordinated logistics and planned content for 50+ employee seminar, focused on team-building, professional development, and goal setting.

Los Angeles, Ca, Us

Bachelor'S Degree, Communication Studies, Certificate In Technology Management

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