Michelle Connor Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Co Dublin

County Dublin, Ireland

• Providing dedicated support for company directors to resolve high level issues for premier tier managed clients.• Managing client communication during critical campaign issues to preserve at-risk client relationships.• Resolving spend blocking issues regarding campaign setup, delivery, and targeting to unlock advertising budget.• Liaising closely with partners to ensure all operational KPIs and SLAs are being met and working collaboratively to improve processes.• Leading weekly calls with vendors to highlight steps for improvement of the queue management.• Consistently achieving quality and performance scores above target.• Mentoring and training of new joiners.

County Dublin, Ireland

• Resolution of advertiser operational, product, and finance issues for the largest social media platform. • Piloting key workflow changes and new operational guidelines.• Working with regional and global cross-functional teams to share, establish and improve best practices and procedures.

County Dublin, Ireland

South County Business Park, Leopardstown, Co. Dublin