Michelle Cornelius, Lmsw, Edm Email & Phone Number

Peoria, Az, Us

Dementia Care And Education Campus

Position realigned.• Conducted gap analysis of staff development; used ADDIE model to design and implement training to meet areas of improvement• Spearheaded a project plan to meet state regulations; collaborated with subject-matter experts for successful on-time completion• Designed and delivered grant-funded training programs for community partners• Administrative oversight of LMS• Collaborated with internal stakeholders on new initiatives• Establish relationships with external clinicians to drive strategic partnerships

Unfortunately this position was eliminated following an acquisition.• Strategically increased occupancy across 40 communities in 9 states through targeted program development• Fiscal oversight for departmental budgets in each community• Consistently achieved key performance indicators (KPIs) and contractual obligations • Established performance goals for department and outlined processes for achievement; worked with EDs and Directors to meet state regulations and comply with plans of correction when necessary• Downline leadership development, inspiring employees and cultivating high-performing, competent teams• Applied the ADDIE model to develop internal trainings; worked closely with training department to integrate and deploy the content into the Learning Management System (LMS)• Defined and communicated roles, responsibilities and expectations for staff; provided support to executives in coaching Directors and team members to enhance accountability and performance

• Directed daily operations ensuring achievement of KPIs• Managed $3M revenue stream, driving financial performance and sustainability• Negotiated new contracts; drove the transition to a new CMS• Ensured leadership staff competency enhancing overall service quality• Established and maintained strong relationships with industry partners and referral sources through marketing efforts, representing the organization at key industry events and speaking at national conferences• Weekly payroll processing and ALTCS and private pay billing and receivables, ensuring financial accuracy and compliance

Phoenix, Az

• Increased department revenue 80%• Established departmental performance goals, objectives, and plan to drive success and align with organizational priorities• Direct supervision of 100 staff • Assisted with sales and marketing strategies to foster achievement of revenue goals• Used ADDIE model to build training curriculum for staff from ground up • Implemented up sale programs for customers resulting in increased revenue

• Collaborated with a team to develop and implement staff training and increase competencies resulting in higher client retention rates• Maintained regular communication between departments via email and phone calls to coordinate program logistics• Worked alongside other professionals and subject matter experts to outline and implement program plans and objectives

Peoria, Az

• Collaborated with sales and marketing strategies to foster achievement of revenue goals• Supported residents and their families to acclimate to the community, helping them process the challenges associated with memory loss and living out of their home• Effectively managed interactions with upset family members, maintaining a high standard of customer service and ensuring positive resolutions• Assisted with resident distressed behaviors in the moment, coaching staff to achieve positive solutions

Phoenix, Az

Trained all staff in the Principles of Caregiving Fundamentals and Developmental Disability modules, American Red Cross and National Safety Council CPR and First Aid, Article 9, and Client Intervention Training.

Phoenix, Az

Employed in the same position January 2006-May 2009• Partnered with organizational leadership and board of directors to guide operational strategy• Evaluated company documentation to ensure compliance with regulatory requirements• Oversaw program operations to achieve daily and long-term goals• Trained new employees on state-required standards: CPR/First Aid, Article 9, CIT• Recruited, hired and trained team members; oversight of 125 staff• Scheduled employees for shifts, taking into account customer traffic and employee strengths

Scottsdale, Arizona, United States

• Assess the needs of family members, residents, and staff and formulate and implement interventions to assist them to meet those needs• Works with other department heads to coach and guide their associates• Requested speaker for outside organizations and community events• Manages the learning management system for the community

Phoenix, Arizona, United States

Bowman, North Dakota, United States

I managed a caseload of 40-45 clients who were either elderly or had a disability. I supervised 5 In-Home Care Specialists who provided the majority of these services.

Grand Junction, Colorado, United States

I ran a secured assisted living for 32 residents with Alzheimer’s disease. This included all budgeting, ordering, staff hiring, firing, caregiver training, scheduling, and supervision for 35 employees. I completed pre-admission assessments and found discharge placements for residents as necessary.

Grand Junction, Colorado, United States

I was the behavior specialist for the facility. I completed pre-admission assessments, assisted families in completing admission paperwork, and gave tours of the facility. I facilitated the move of all residents from a locked unit to an open Dementia unit. I was on multiple committees. I trained all staff on confidentiality, resident rights, and abuse. I started a family council. I also completed social service assessments and care plans for all residents.

Lakewood, Colorado, United States

I assessed the mental health needs of the youth in detention and of their families. I provided detention-based crisis management and group therapy and home-based individual, family, and group therapy, as well as facilitated medication management in both settings. I taught court-ordered Anger Management groups. I was responsible for submission of court reports and ongoing cooperation with legal services.

Santa Clara, California, United States

I was responsible for the design, implementation, and administration of a social-based care system. I managed the activities budget for the unit. I was responsible for staff supervision and on-the-job training. I completed pre-admission assessments, marketed for the unit at public events, and completed the social service assessments and care plans for all residents on the unit.

San Francisco, California, United States

Individual substance abuse counseling.

Master'S Degree, Education In Human Resources Development

Master'S Degree, Social Work

Bachelor'S Degree, Social Work