Michelle De Canio (Formerly Ting Chong) Email & Phone Number

Port Elizabeth, Ec, Za

Port Elizabeth, Eastern Cape, South Africa

I assisted with the management and delivery of client training needs as their outsourced Training Manager.Other duties included:• Collaborating with other departments to align training programs with client goals and objectives• Preparing and distributing manuals, handouts and online tutorials to provide clients with training materials and resources• Increasing overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions for clients• Managed budgets and resource allocation effectively, optimizing return on investment for all training initiatives undertaken by the department• Negotiated vendor contracts for external training services, maximizing cost-efficiency while maintaining quality standards in program delivery

Digital Care has access to a team of multi-skilled agents that can be deployed and integrated seamlessly into your business on short notice. You only pay for the results we deliver. Our zero cost - no risk approach means that your company benefits from a rapid improvement in your productivity without the additional costs associated with hiring a full-time professional workforce.

Johannesburg Area, South Africa

• Fostered long-term relationships with key clients, suppliers, and partners to support business objectives• Managed client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability• Consulted on business travel & cost saving initiatives• Researched prospective clients to develop and execute cold call lists• Delivered presentations and pitches to potential clients, effectively communicating business value• Pipeline building and management on CMS• Promoted to Assistant Team Leader

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Port Elizabeth Area, South Africa

Building and maintaining customer relationshipsPresentations to clientsAnalyse business requirementsMeet and exceed sales targetPlan and execute solutions sales strategies

Education record

Salesforce Associate

Certificate, Fundamentals Of Project Management

Certificate, Human Resource Management & Training

Education record