Michelle Delorme Email & Phone Number

•Aligned department vision, goals, and objectives with company strategy to achieve consistently high results. •Drove strategic improvements to enhance operational and organizational efficiencies.•Worked closely with organizational leadership and the board of directors to guide operational strategy. •Exercised appropriate cost control to meet budget restrictions and maximize profitability. •Built relationships with donors, government officials and other organizations to secure funding and support for the organization. •Created promotional materials and provided insightful information to social media, websites and print media to educate the public. •Developed and implemented organizational strategies to achieve goals and objectives and secured long-term success. •Advocated for organization and company mission to raise awareness and support.•Defined company roles and responsibilities to establish and enhance processes. •Represented the organization to the local public by giving presentations and speeches and participating in community events. •Oversaw business-wide changes to modernize procedures and organization. •Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment. •Worked closely with the board of directors to create a 3-year strategic plan. •Work with Alberta Parks through co-management of Glenbow Ranch Provincial Park. Responsible for working with government officials to create a new collaborative agreement and co-management plan. •Maintained P&L and shouldered corporate fiscal responsibility. •Devised and presented business plans and forecasts to the board of directors.•Established and maintained strong relationships with customers, vendors and strategic partners. Monitored key business risks and established risk management procedures.•Directed technological improvements, reducing waste and business bottlenecks.

• Responsible for overseeing the operations, overall administration, budget implementations, planning, HR functions, and leadership over eight multi-dimensional departments. Including Fitness, Aquatics, Childminding, Camps, Preschool, Climbing, Skating, Birthdays, and drop-in programs. • Represent the Operational Leadership Team; supporting all staff through strategic initiatives, operations, emergencies, and communications. • Employer representative and co-chair on the Joint Health and Safety Committee and ensure OH&S standards and initiatives are met. • Create job-specific staff and volunteer training plans to ensure an integrated training process for all individuals working/volunteering at Vivo. • Represent Vivo during the interagency meetings for North Central Calgary. • Communicate with all key internal and external stakeholders in the catchment area to establish program needs and priorities. • Represent Vivo by sitting on various community boards including Calgary Adapted Hub. • Responsible for equipment lifecycle management, repair, and preventative maintenance. • Responsible for developing and implementing all Programs & Services training. • Contribute to the CORE group for Vivo’s 135,000 sq. foot expansion project through RFP processes and preparing capital and FF&E budgets. • Champion the training, data collection/migration, and transition for all Programs & Services from Legend Software to Avocado Software. • Accountable for driving the development of a cohesive inclusive experience during the pandemic and planning for after the expansion project is completed. • Develop and maintain relationships with like-minded recreation facilities in Calgary. Active involvement in ARPA and AARFP to stay up to date on recreation facility trends and training opportunities for all departments.• Ensure alignment of all experience offerings with mission, vision, values, and branding.

Calgary, Alberta, Canada

Valleyview

•Accountable for opening Greenview Regional Multiplex and developing business strategies, policies and procedures and business plans that aligned with Town of Valleyview and Municipal District of Greenview vision for Greenview Regional Multiplex. •Oversaw the operations, overall administration, budget implementations, strategic planning, HR functions and leadership over five multi-dimensional departments.•Report to a board of directors made up of four council members and three members at large. Provide regular updates to town and MD administration. •Responsible for ongoing consultation and communication with key internal/external stakeholders and the community groups to establish program needs. •Create and establish a marketing plan including website and social media content. •Responsible for all risk management and Emergency Evacuation preparedness plans for the Greenview Regional Multiplex. Sit as a representative on the Joint Health & Safety Committee. •Responsible for facility and equipment lifecycle management, repair and preventative maintenance. •Maintain relations with consultants, government agencies, developers, suppliers, and contractors relative to facility and equipment design and improvements.•Responsible for the creation and operation of all subsidy grants including Kid Sport, Canadian Tire Jumpstart and a private donation. •Develop programming that maximizes facility footprint, while addressing community needs & wants, by utilizing staff talents.•Worked closely with Family & Community Support Services through a partnership to create programming opportunities for the residents within the Municipal District of Greenview. •Represented the Greenview Regional Multiplex at the Valleyview Interagency meetings •Develop and maintain relationships with like-minded recreation facilities in Northern Alberta. Active involvement in ARPA and AARFP to stay up to date on recreation facility trends and training opportunities for all departments.

•Provide needs assessments of the community to coordinate local user groups and town council on projects that were beneficial to the community’s well-being. •Report to the Valleyview recreation board.•Organize and plan significant innovative events and programming on an ongoing basis in the community. Evaluate all of the programs on a regular basis through community surveys, resident feedback and statistics. •Represented the Town of Valleyview Recreation Department during the Valleyview Interagency meetings.•Prepare grant opportunities, research funding opportunities, and further development program partnerships for Valleyview. •Build partnership opportunities, and liaise between local organizations, schools, FCSS and user groups within the community. •Create a marketing plan for the Valleyview Recreation Department. •Ensure recreation programs are delivered on predetermined budgets. •Represented the Valleyview Recreation Department as an employee representative on the Valleyview Joint Health & Safety Committee. Participated in Emergency Social Services training in the event that the regional initiates the Municipal Emergency Plan. •Built capacity and cohesion within local non-profit groups by providing support and mentorship. These groups included Valleyview Library, Family Literacy, Parent Link, W.O.W Valleyview, Valleyview Community Garden, and local sports groups.

Planning and implementation of community programs and special events. Supporting the Director of Recreation with community needs assessments, campground development, trail development and grant writing. Marketing of all programs and events. Liaison between community groups and council to help support viability for groups.

Recreation & Leisure Studies, Parks, Recreation And Leisure Studies

Kinesiology, Kinesiology And Exercise Science