Michelle Dickerson Email and Phone Number

Booking tour groups to travel together to various locations - i.e.:Greece with a group of Realtors to do Continuing Education - Planned, marketed and executed the tour from start to finish, soup to nuts.

I assisted the owner with the development and implementation of sales and marketing strategies for the hotel, including securing new accounts and maintaining existing accounts, to maximize the profitability of the hotel and maintain customer satisfaction.I sold hotel guest rooms, catering services, and meeting space through direct client contact to maximize total rooms revenues and profits. I established a client base of organizations, associations, and SMERF accounts through steady direct outside and inside sales effort. Developing and maintaining relationships with key clients in order to produce group and/or meeting business is key to the success of the property, as well as my success professionally. Negotiating guest room rates, meeting room rental, function space, and hotel services,and confirming in writing to the client all requirements via sales contract are all crucial components of my role in this position. Tours of the hotel and meeting space and entertaining qualified potential clients are an important and enjoyable part of what I get to do in my work. Instrumental in the operation of the hotel's sales office is the maintaining of sales files and developing weekly and monthly sales reports in accordance with the sales procedure standards. I am also instrumental in developing and implementing the yearly Sales and Marketing Plan and Monthly Action Plans.

• Managed all ‘post closing’ duties for a real estate attorney’s office• Worked extensively with lenders and loan packages• Provided final opinion for title insurance• Handled all “problem files” for the office• Corrected all uncancelled deeds of trust • Prepared legal documents and correspondence• Provided client services to a variety of constituents, including other attorneys, lenders, title companies, realtors, registers of deeds, etc.

Marketed and sold residential real estate all over North Carolina, but primarily in the Triangle area. Worked with buyers and sellers to help them achieve their ultimate goals. Did extensive online marketing for properties as well as self-promotion. Prepared comparative market analyses for sellers and buyers to help make them aware of current conditions so that they could make the most informed decision possible. Created marketing materials for property listings as well as for open houses and for self-promotion.Selling Agent of the Month in January 2004

• Handled sales solicitation and promotion, providing detailed information about the property• Handled all negotiations, proposal and contract writing• Managed all account details, ensuring pertinent aspects of solicitation and closing were complete and documented• Booked, coordinated and arranged meetings, trade shows, conventions and other events, ranging in size from 5 to 500 attendees• Gained extensive repeat business by ensuring events ran smoothly and by using creative ideas and techniques to make things work• Worked closely with all other departments to obtain guest satisfaction• Acted as property ambassador within community• Frequently worked as Manager on Duty