Michelle Dietz, Cpp Email & Phone Number

Atlanta

• Mentor and direct a team of 13 Integration Business Analysts.• Manage a portfolio of 1,000+ concurrent customer/vendor-facing projects in a HCM SaaS environment; customer size ranges from 200 to 2000+ employees.• Generate and oversee transmission setups via Globalscape EFT Software such as outbound FTP, SFTP, FTPS, and inbound SFTP.• Test to HIPAA compliant standards for all Health and Welfare exports including but not limited to: Medical, Dental, Vision, FSA, 401K, Unemployment, Internal Data Feeds, etc.• Regularly interact with customer and project teams to ensure that delivery objectives are being met.• Build exports in BackOffice (SQL-based) for deployment of financial files (401K, FSA)• Manage vendor interface projects from start to completion as well as some post-live troubleshooting.• Primary point of contact for all internal, client and vendor contacts throughout the process.• Winner of Quarterly Service Award, Qtr. 1 2010 and Perfectionist Award 2012.

Atlanta, Ga

• Implemented new clients on ADP’s Pay eXpert product; client size ranged from 2 – 1000 employees.• Acclimated clients to the new payroll product, including training and assisting in processing payrolls.• Submitted client’s tax documents for federal and state taxes to the Finance Department and ensured that they were SOX compliant.• Implemented additional products such as Wage Garnishment Processing .• Assisted clients with entering deductions, direct deposits, employee information, etc.• Configured client specific set up on the mainframe and wrote custom calculations for 401K, PTO, etc.• Extracted client information from PCPW and integrated it to Pay eXpert, convert ReportSmith reports to ADPReporting and wrote new payroll reports for clients.

Greater Atlanta Area

• Supervised staff responsible for invoicing clients and paying weekly CRNA payroll for approximately 30-40 providers and bi-weekly MD payroll for approximately 150-200 providers pursuant to each contractor’s individual contract with J&C.• Developed and managed reports for senior management to track sales projections, budgeting, and revenues.• Resolved any billing or payroll errors including credits and manual checks.• Posted journal entries and reconciled GL accounts for receivables, payroll, and commissions.• Audited all jobs worked each month to verify invoicing, payroll, and payables were recorded to the correct GL accounts.