Michelle Dietz, Cpp Email & Phone Number

Atlanta

• Mentor and direct a team of 13 Integration Business Analysts.
• Manage a portfolio of 1,000+ concurrent customer/vendor-facing projects in a HCM SaaS environment; customer size ranges from 200 to 2000+ employees.
• Generate and oversee transmission setups via Globalscape EFT Software such as outbound FTP, SFTP, FTPS, and inbound SFTP.
• Test to HIPAA compliant standards for all Health and Welfare exports including but not limited to: Medical, Dental, Vision, FSA, 401K, Unemployment, Internal Data Feeds, etc.
• Regularly interact with customer and project teams to ensure that delivery objectives are being met.
• Build exports in BackOffice (SQL-based) for deployment of financial files (401K, FSA)

Atlanta, GA

• Implemented new clients on ADP’s Pay eXpert product; client size ranged from 2 – 1000 employees.
• Acclimated clients to the new payroll product, including training and assisting in processing payrolls.
• Submitted client’s tax documents for federal and state taxes to the Finance Department and ensured that they were SOX compliant.
• Implemented additional products such as Wage Garnishment Processing.
• Assisted clients with entering deductions, direct deposits, employee information, etc.
• Configured client specific set up on the mainframe and wrote custom calculations for 401K, PTO, etc.

Greater Atlanta Area

• Supervised staff responsible for invoicing clients and paying weekly CRNA payroll for approximately 30-40 providers and bi-weekly MD payroll for approximately 150-200 providers pursuant to each contractor’s individual.
• Developed and managed reports for senior management to track sales projections, budgeting, and revenues.
• Resolved any billing or payroll errors including credits and manual checks.
• Posted journal entries and reconciled GL accounts for receivables, payroll, and commissions.
• Audited all jobs worked each month to verify invoicing, payroll, and payables were recorded to the correct GL accounts.