Michelle Duval Email and Phone Number

Michelle is a Workday Certified Project Manager with Alight’s Application Management Services team. Application Management Services (AMS) provides Workday support to a growing number of Alight’s clients of various sizes and industries. Her areas of expertise are in managing client relationships, Project Management, Business Process Analyst, Training Analyst and Consulting for software implementations. Ms. Duval has worked with the Workday, InfoMC’s Incedo product, TriZetto/Cognizant QNXT and Facets systems. She has also developed training materials and training programs for areas of the Health Care Management, New Hire Training Programs, On-going staff Train Programs as well as specific areas of Incedo, Facets, and QNXT end user training manual/program. Ms. Duval has worked with Private and Public Sector Healthcare, Blue Cross, Behavioral Health, Medicare, Medicaid Health Plans and Provider Group Organizations. She has obtained her PM Certification in Workday, PMP certification, multiple certifications for QNXT versions and a Certification Technical Trainer (CTT+).