Michelle E. Email & Phone Number

Adult Learning Theory, Andragogy • Training Needs Analysis, Workflow Analysis: Interviewed SMEs. Documented workflow processes• Task Analysis: Assigned learners to groups according to workflow order, priorities, time constraints • ADDIE: Administered, scored pre/ post–assessment tests, surveys, interviews, focus groups• Designed User Training, ChatGPT Literacy, Professional Development (train–the–trainer) programs• Created learning plans: reported risks and requirements: workflow, user, learning, system, schedule, budget, resource• Created user guides, screenshots; online content; storyboards, PowerPoint slides; multimedia worksheets• Created video scripts. Shot, edited, screened videos. Explained worksheets. Required learners to fill them out• Demonstrated task–specific ChatGPT prompt chains• Provided written questions. Required learners to enter corresponding ChatGPT queries: experiential learning • Required learners to provide questions and score others’ corresponding queries: experiential peer learning • Delivered PowerPoint presentations. Facilitated, explained online tutorials. Assigned learners to teams• SAM: Required teams to design session plans. Solicited feedback. Demonstrated coaching methods. Shuffled teams• SAM: Provided use cases. Facilitated role–playing (coaching). Solicited feedback. Reassigned learners to new teams• SAM: Facilitated role–playing again. Required teams to train each other: project–based learning. Solicited feedback• Tableau: Viewed pre/ post–assessment scores. Ran pre/ post score T–tests. Reported progress, statistical significance• Ran ANOVA. Identified variance. Redesigned storyboards, PowerPoint slides; manuals, worksheets, user documentation• Provided retraining. Readministered, scored post–assessments. Administered, scored training evaluation surveys

San Luis Obispo, Ca, Us

Us

South Pasadena, Ca, Us

Adult Learning Theory, Andragogy• Kirkpatrick’s, ADDIE: Administered pre/ post–assessment quizzes, surveys, focus groups, interviews• Gap Analysis: Current versus best practices workflow processes, current problems versus desired results • Task Analysis: Assigned users to categories relevant to workflow priorities/ order/ time constraints; user, learning, workflow, IT requirements; EHRS solution limitations• Documented multi level category–specific requirements• Gap Analysis: Tested client’s current solution: cognitive walkthroughs• Identified workflow/ dashboard agreement gaps. Led SCRUM meetings• Documented requirements: IT, schedule, resource, headcount, budget. Created SOWs, estimates• Created project definitions; project plans, proposals, logs, presentations; risk analysis reports• Designed learning timelines to coincide with QA test, debugging, solution release timelines. Created budget reports• Created meeting agendas. Scheduled meetings• Delivered, discussed presentations, proposals• Documented, dispersed meeting minutes: reported schedule changes• Created learning plans: documented requirements/ timelines/ schedules• VARK: Designed, tested multimedia storyboards, PowerPoint slides, FS Pro diagrams• Shot edited learning videos. Created, tested Moodle content• Created Adobe PDF help/ help index scripts; video, VILT, multimedia learning scripts• Created screenshots, cheat sheets, diagrams. Recruited, supervised e–Learning Developer• Monitored timelines, deadlines, learning progress/ solution readiness/ stages of completion• Reported progress: Slack. Administered, scored customer onboarding surveys

Adult Learning Theory, Andragogy• Created, delivered change management presentations• Scheduled, facilitated solution demonstrations• Upsold features; documented client communications: Slack• Reported change requests: Smartsheet• Tested, approved video learning, e–Learning solutions; scheduled sessions• Scheduled, facilitated multimedia ILT, VILT• Presented client–facing Customer Success proposals (addons)• Tested, approved video learning, e–Learning solutions; scheduled sessions• Scheduled, facilitated multimedia ILT, VILT• Designed technical support scripts. Trained technical support staff• Provided GO LIVE testing, bug tracking (Jira)• Provided software troubleshooting, technical support• Tableau: Viewed pre/ post scores• Ran pre/ post T–tests, ANOVA: identified problematic variables• Created MS Excel pivot tables, V–lookups• Wrote, delivered project summaries: project design, implementation, evaluation methods; results, recommendations• Provided Salesforce database administration; created SOQL queries• Wrote customer success summaries

• Organizational Design: Created org charts, succession plans. Provided competency modeling, job analysis• Provided compensation analysis; implemented job grading tools. Created salary bands, hourly rates• Created titles, job descriptions, requirements: project/ work experience, certifications, education• Designed Diversity Sourcing; AAP, ADEA, ADA, Title VII, FEHA, EEOC, OFCCP compliant recruiting plans• Created SOW, recruiting requirements, project plans; budget projections/ proposals/ revisions• Designed, evaluated organic SEO, social sourcing, Internet recruitment advertising, employment branding, corporate identity campaigns: Glass Door, LinkedIn, Facebook, Jobvite, Indeed, Dice• Created diversity engagement campaigns: DiversityJobs, Diversity.com, BlackJobs, iHispano, LGBTConnection• Mined ATS database. Created targeted email campaigns. Solicited referrals• Performed competitive intelligence research: Created advanced Boolean Internet search queries• Executed AIRS queries: Flip, X–Ray, Peel–Back, Filetype, PeerSearch, Powersearch. Generated names• Performed cold–calling, warm–calling. Solicited referrals. Created CANDIDATE REFERRAL networks• Created employment branding/ event marketing/ campus recruiting/ community engagement campaigns• Attended events; solicited referrals. Cultivated, nurtured long–term relationships• Leveraged relationships into referrals. Created internal contests, referral incentive advertising campaigns• Created employee engagement events, community outreach campaigns• Solicited referrals from referrals. Screened (behavioral interviewing), recommended, coached, debriefed candidates• Checked references. Created candidate summaries, short lists, formal references• Negotiated job offers. Managed onboarding, compliance, performance management training• ATS Analytics: Created Excel pivot tables, V-lookups. Recommended most cost/ time–effective methods

Tokyo, Jp

• Designed, implemented, evaluated culture management/ employee development, recognition and rewards programs • Created RSS industry news feed, professional development content, lexicon, taxonomies: Yammer, MS SharePoint • Created leadership development, organizational change campaigns. Posted anonymous program evaluation surveys • Calculated, posted results. Created anti–discrimination/ anti–harassment zero tolerance campaigns and diversity/ neurodiversity/ disability inclusion campaigns: DiversityJobs, Diversity.com, BlackJobs, iHispano, LGBTConnection • Created referral incentive advertising campaigns. Created Organic SEO, employment branding, social recruiting campaigns: Glass Door, LinkedIn, Facebook, Jobvite, Twitjobsearch, Tweetmyjobs, Google Groups, Twitter/ Hootsuite • Created Facebook opinion/ editorial content, discussion threads, memes, themes, graphics, titles, sub–titles, headlines, captions, key words, tags, meta–tags, meta–data dictionaries in French. Designed content management strategies • Designed community tone, brand message. Managed content calendars, social media vendors; negotiated payable terms

• Recruited, onboarded, trained, scheduled, supervised, evaluated assistants• Created SPSS user documentation: cheat sheets, screen shots. Provided SPSS user training• Recruited, screened, scheduled, onboarded, interviewed, assessed, debriefed participants• Managed consent forms; data scoring, coding, entry, analysis, cleaning. Created nested SELECT queries • Audited data accuracy. Provided root cause analysis. Compared findings with Data Analyst• Created budget projections/ proposals/ revisions, accounting codes; coded, tracked expenditures• Allocated funds. Created itemized AP entries. Reconciled AP, budgets, GL: GAAP• Wrote, edited grant proposals. Vendor Management: provided pricing analysis; negotiated terms• VMS: Created RFI, RFP, RFQ proposals; RFA, PO forms. Attended IRB meetings; documented minutes• Dispersed meeting minutes. Scheduled, led internal meetings. Communicated IRB directives, deadlines• Discussed data analysis issues. Created IRB addendum; charts, tables, graphs, bibliographies• Monitored IRB deadlines, timelines. Reported daily progress, status updates to Principle Investigator

• Healthcare, Allied Health, Behavioral Health, IT Healthcare• Biomedical: Plasma Physics, Computational Biology, Clinical Research, Pharmaceutical• Startup: iOT, mHealth, Telemedicine, Wearable Medical, Medical Device, Mobile Device• AI, Deep Learning, Machine Learning, DevOps (IaaS, PaaS, SaaS)/ Cloud Computing• Startup: FinTech, EdTech, Entertainment Tech: Digital/ Streaming Media, Sound Compression. Games• Technical Marketing: Social Media, Database, Product. Finance. Accounting. REIT. Mortgage. Insurance• ATS dashboard design, information mapping; SaaS pricing analysis, UAT, cognitive walkthrough test• RecruitSoft SaaS selection, vendor management, user documentation, user training, database admin• Provided software training, recruitment training, sales training, sales forecasting, reporting• Recruited, onboarded, trained, managed, mentored, promoted, disciplined, terminated staff• Managed team of 11 recruiters • Created budget projections, budget proposals, accounting codes. Revised approved budgets• Calculated, coded, approved, processed payroll and AP • Vendor Management: Pricing analysis; negotiated terms• VMS: Created RFI, RFP, RFQ; POs, itemized AP lists• Operations Management: Coded, reconciled invoices w/ POs, itemized AP lists, budgets, GL: GAAP• Paid invoices. Managed banking, billing, AR; aged accounts. Balanced GL• Created spreadsheets, financial reports, P/ L statements: P/ L responsibility• Created, edited emerging technology, software, Internet, IT lexicon, metadata dictionary, taxonomies• Provided technical sales training/ sales management/ sales forecasting, reporting: Salesforce CRM• Bloom’s Taxonomy, SAM: Provided professional development seminars. Created PowerPoint presentations• Bloom’s Taxonomy, SAM: Designed ILT learning scripts, quizzes, answer keys. Facilitated training, testing• Designed, implemented recruiting video learning program. Trained, evaluated technical recruiters

"Top 10 Contingency Search Firm” as listed in the LA Business Journal “Book of Lists”• Recruited Engineers: Software/ Embedded Software/ Hardware/ Firmware, Electrical; RFID, RF, VoIP, SIGINT, Electronic, Communications, Satellite ISP, Aerospace, Automotive, Biomedical, Chemical, Packaging, Sales, Manufacturing; IT/ Technical/ Engineering/ Entertainment Executive Search• Recruited Biomedical, Medical Device, Clinical Research, Pharma Marketing/ Manufacturing/ Quality • Recruited Healthcare IT, Revenue Cycle, Biostatistics, Healthcare, Behavioral Health, Allied Health• Recruited Entertainment, Finance, Accounting, REIT, Real Estate, Mortgage, Insurance• ATS Analytics: Reported cost per candidate/ hire/ source. Calculated cost/ time; time to fill, interview/ hire ratios• Operations Management: Created MS Excel pivot tables, v–lookups. Identified most economical, expedient practices• Provided RecruitMax enterprise ATS user training (software training), database administration• Provided sales forecasting. Reported sales metrics, recruiting metrics

Westlake Village, California, Us

"Top 10 Contingency Search Firm” as listed in the LA Business Journal “Book of Lists" • Recruited IT Network Engineers, Router Engineers, WAN/ MAN/ LAN Engineers and Administrators, Unix Systems Administrators, MS Network Administrators, Object-Oriented Software Engineers, QA Test Engineers, Technical Project Managers, Business Analysts, Front-End Web Developers, Back-End Database Developers, Embedded Software Engineers, Hardware Engineers, Enterprise Database Pre/ Post Sales Implementation Engineers, Database Administrators, Database Developers, Department of Defense Signal Communications Engineers, RF Engineers, Manufacturing Engineers, QA Engineers, NOCC Engineers, Systems Integrators, Middleware Developers • Created social networking, email marketing, Internet Recruitment advertising campaigns• Tracked ad responses to specific content. Created MS Excel spreadsheets: KPI metrics • ATS Analytics: Reported cost per candidate/ hire/ source; cost/ time, time to fill, interview/ hire ratios• Created MS Excel pivot tables, v–lookups. Identified most expedient, economical recruiting practices• Account Management: Provided consultative client service• Negotiated fee percentages, guarantee terms, payable terms. Edited contracts• ATS database administration: created, audited, scrubbed, backed up ATS database files• Reported, forecasted revenue. Created formal production reports, reference check forms

Certificate, Cognitive Science

Minor, Cognitive Science Research

Bachelor'S Degree, Psychology

Bachelor'S Degree, Psychology

Bachelor'S Degree, Cognitive Science

Bachelor'S Degree, Psychology

Certificate, Cognitive Science

Unofficial Minor, Educational Psychology Research

Certificate, Sociology