Michelle E Email & Phone Number

Toronto, Canada Area

Build trusting relationships based on open and effective communicationConsulate and advise on new trends for menu creation. Assist with costing and portion control to ensure restaurant is maximizing profit. Provide and determine ongoing service requirements for existing customers and potential new ones to help increase sales within their business Cold Calling, develop, and networking within my geographic territory to maintain and grow profit margin, customer base and ensure satisfaction Communicate with customer about credit status, negotiating credit terms as required based upon possible payment optionsLiaise with inside sales, marketing and delivery as required to ensure customer satisfaction with delivery, products and services.Work closely with our National Brands and Vendors to provide updated resources available in our quickly changing industryParticipate in general sales training meetings, sales promotions and food shows.Work within CRM to maximize customers potential, relationships and interactions

Toronto, Canada Area

Obtain sales orders from Customers and Reps.Meet sales targets by up selling and cross selling the features and benefits of products to customersMeet the needs of Customers by offering products that might sell well in their market Build customer engagement, build rapport to gain customer's confidence and trust.Retrieves and process orders from Sales Reps/Customer through phonesInbound/Outbound Sales calling to a dedicated customersAssist with refunds to Consumers who lost money or didn't receive product from vending machineInput service requests with the appropriate ticket for Customers/Reps who need a Technician to come to their business for an equipment repair.Input requests for small partsKnowledge of Boss, Salesforce (Customer 1), Cisco IP Communicator, SIP Softphone, Microsoft Outlook, Access, Powerpoint, Word, Excel,Achievements: Won many various department incentives for most penetrations for product sales.

Toronto, Canada Area

Greet patients in a friendly manner upon entry into the clinic. Assist new patients with any questions they may have about the process of becoming a patient. Enter into the data base new and existing client details. Book consultations, procedure and follow up appointments. Contact insurance companies and assist with patient claims, and client information. Retrieve and return calls and messages in a timely manner.

Barrie

Greeted parents and children in a friendly and enthusiastic manner. Check children in and ensure they were in good health. Assist in the creation of weekly activities to ensure mental and physical needs were being met. Log any illnesses pertaining to individual children. Conflict resolution. Ensure daily hygiene for children. Oversaw group activities daily, assisted with the further development of reading and printing. Setup of meals and potions, paying special attention to allergies and dietary needs for individuals. Sanitary cleanup of stations before, after meals and activities. Detailed information provided to parents upon pickup of how their child's day was and relayed any concerns that arose. Safety point inspection of first aid material to ensure supplies were sufficient.

Toronto, Canada Area

Greeted ticket holders in an enthusiastic manner. Directed them to the correct location of their boxes. Assisted with any questions they may have for locations of stations in the building. Conflict resolution among guests. Relief of coworkers on a needs basis. Assisted hostesses with any issues that they may encounter, or contact a Supervisor regarding their requests. Ensured suites were emptied in a timely manner after an event was completed.

Managed Latin Urban Music group. Set up and negotiated concert performances, including Per Diem, transportation, accommodations. Networked to maximize artists full potential in a niche market. Created and contracted out promotional material to be displayed at venues, newspapers, radio stations. Through effective networking and building trusting relationships at the 2009 Latin Billboards Conference established contacts securing radio play in the U.S. and OntarioMet with International Recording Artist and Management team to further discuss possible future endeavorsSourced out and secured Festivals for Artists to perform at. Set up studio time for recordings

Dental Office Administration

Honors Graduate Dental Office Administration program. Deans Medal

Fundraising Management

Fundraising Management

Certificate, Business Pro

Office Productivity Software, Business Communications Methods