Michelle Boyd Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Responsible for planning, organizing, and overseeing the day-to-day operations and billing of the Assisted Living department at Christie Gardens, ensuring high-quality, individualized care that enables residents to.
• Collaboratively assessing residents receiving Assisted Living services with respect to physical, emotional, and environmental needs. Facilitating care conferences as needed.
• Communicating/documenting resident care needs to interdisciplinary team.
• Managing ~15 PSWs (overseeing shift assignments, documenation, care provided, etc.)
• Liaising with external community partners; HCCSS, hospitals and other service providers.

Toronto, Ontario, Canada

• Responsible for promoting the physical, emotional, social, and spiritual well-being of the 25 elders living in the Cedarvale neighborhood of Christie Gardens.
• Provided meaningful, person-centered care by fostering strong relationships with elders, families, and the interdisciplinary team.
• Promoted collaboration and teamwork, empowering the care team to provide choice and decision-making opportunities to elders to maintain resident autonomy as much as possible.
• Clearly communicated expectations, and resident care needs, provided feedback, and celebrated successes.
• Ensured care team was adhering to organizational policies and best practices (i.e., proper body mechanics, IPAC, mechanical lift audits, RHRA requirements, training attendance etc.)
• Oversaw the day-to-day operation of the neighborhood, facilitated care conferences, participated in weekly interdisciplinary team meetings, conducted annual staff check in’s, supervised students, supported the.

Toronto, Ontario, Canada

• Providing one-on-one and group-based support to residents with varying abilities, enhancing their well-being and self-determination.

Toronto, Ontario, Canada

• Efficiently managed medical records, advanced care planning documents and database entries for 75 residents ensuring accuracy and confidentiality.
• Supported the interdisciplinary team (physicians, directors, nurses, care partners etc.) with scheduling, notetaking, supply orders etc.

Toronto, Ontario, Canada

• Researched, wrote, revised, and did graphic design for the Advanced Care Planning, Palliative and End-of-Life Care Resource Package. Presented package to nurses and care partners.
• Conducted interviews and assessments with residents (i.e. Person-centred Care Profiles, MMSE, MOCA, GDS, PPS, and PIECES reports)
• Spent one-on-one time visiting with the residents and building a therapeutic relationship.
• Assisted residents with practical tasks such as using a computer, making phone calls, sending emails, going outside for fresh air etc.
• Conducted one-on-one reminiscing therapy sessions using music, videos, objects etc.
• Co-facilitated multiple sessions of the Parkinson’s Support Group, including researching relevant issues and education to present.

Toronto, Canada Area

• Ongoing maintenance of digital database and physical archive system, tracking payment details for 100+ composers and 250+ contracts dating from 1996 to Present
• Engaging in strategic development conversations with company president
• Providing feedback and direction on marketing initiatives

Toronto, Canada Area

• Utilized project management and leadership skills to manage the release of 30+ albums which were distributed internationally
• Developed and implemented a digital database and physical archive system, tracked payment details for over 100+ composers and 250+ contracts dating from 1996 to 2017
• Represented the company at the NAB Conference in Las Vegas 3 years in a row: met with international partners, promoted the library and built new relationships
• Supervised 3 staff, provided feedback and direction on projects, enforced deadlines as well oversaw interns and associated projects
• Effectively communicated with over 100+ composers and artists, logging all pertinent details in Filemaker
• Coordinated marketing efforts including generating content for website, social media platforms,presentations, and print materials

Toronto, Ontario, Canada

• Supported senior residents living with physical and mental health challenges while fostering an inclusive sense of community in the retirement residence.
• Thrived in a fast-paced, high-stress environment where medical and psychological emergencies were common; regularly implemented de-escalation and crisis-intervention methods.
• Ensured the day-to-day needs of residents were met in a timely, respectful, and empowering manner.
• General duties included the distribution of trust funds, medication administration, scheduling of appointments and transportation, liaising with partner agencies and support workers, creating and maintaining individual.
• Worked closely with the Administration team to ensure that all policies and procedures adhered to the Retirement Homes Act and the Retirement Homes Regulatory Authority.
• Demonstrated leadership and resilience during the emergence of the COVID-19 pandemic. Entrusted with reviewing all COVID-19-related notices from public health agencies and implementing associated policies and.

Toronto, Ontario, Canada

Toronto, Canada Area

• In my role as a placement student my responsibilities were focused on supporting the Volunteer Services Department; including: interviewing, training, and tracking details related to new Hospice Toronto Volunteers.
• Entrusted with logging confidential client and volunteer data into Info Anywhere system
• Responsible for tracking and following up on training documentation submitted by volunteers
• Utilizing active listening and recording skills when conducting interviews with prospective volunteers
• Prioritizing communication with Field Supervisor about task management and responsibilities
• Developing knowledge about palliative care service delivery in the GTA

Edmonton, Canada Area

• Worked as an Associate Producer Trainee and Music Coordinator on Season 2 the award-winning dramatic television series 'Blackstone' (APTN, CBC, Netflix).
• Supported the Executive Producer and production office during the production of Seasons 2 and 3 of the award-winning dramedy series 'Mixed Blessings' (APTN).
• Utilized active listening skills when communicating between Executive Producer and team members
• Handled personal errands for producers ensuring confidentiality and efficiency
• Conducted research, prepared briefing materials and agendas for team meetings
• Created expense reports, maintained budgets, and designed filing systems

Master'S Degree, Social Work, Gerontology

Bachelor Of Social Work Degree With Distinction, Social Work

Radio And Television Arts, Television, Honours