Michelle Mclaughlin Email & Phone Number

Michigan

● Manage workload for a team of four individuals● Enroll all new and converting finance sources in production as well as implement production changes● Assign responsibilities of finance source tasks among DLM Team members to maintain consistency in workload● Train all new DLM Team members on procedures, system programs and processes● Participate in interviewing candidates for DLM Coordinator positions and contribute to the hiring process for the DLM Team

● Maintained file processing, error correcting and mapping requests for set of finance sources● Prepared potential dealer lists for incoming and converting finance sources

● Transcribed correspondence for principals and account executives ● Worked independently on administrative tasks such as email, phone calls, file management, etc.● Participated in meetings and online seminars as a part of the decision making process for software purchasing and various other administrative tasks

● Coordinated schedules, clients and business needs for more than 100 real estate agents ● Maintained professional correspondence with prospective buyers and sellers throughout the lower Michigan area ● Put together flyers for listings, added photos and formatted, checked for accuracy and grammar● Proofread various letters and correspondence, benefit summaries and open enrollment packets for both accuracy and grammar