Michelle Echaniz, Ms, Pmp Email & Phone Number

• Supported, coordinated and finalized annual CDC reapplications and USAID work planning: Accelerating Lesotho’s Progress to Epidemic Control through HSS and Delivery of Comprehensive HIV/TB Services (STAR-L2) Project and Providing Universal Services for HIV/AIDS in Lesotho (PUSH). • Collaborated with country office and HQ technical, programmatic, and finance teams to complete technical narratives and budgets during the reapplication and work planning processes. • Provided surge support for other Program Implementation and Country Management team initiatives as requested.

Osan, Gyeonggi, South Korea

• Supervised a team of approximately 50 volunteers; responsible for executing the intake and training processes, overseeing shift scheduling and task assignments, and volunteer relations.• Supported active duty service member volunteers through volunteer development, preparing letters of reference to supplement Enlisted Performance Reports, and awarded accolades. • Directly liaised with and supported various ranking service members and families, retirees, and Korean nationals on Osan Air Base to ensure they were connected to morale and business resources.• Responsible for monitoring and maintaining operability for all facilities and equipment; including but not limited to ensuring the USO was properly staffed at all times, availability of kitchen for official unit reservations, and ensuring office and center supply inventories were properly managed.• Entered and analyzed data relating to programs, surveys, and foot traffic in Salesforce.• Managed social media platforms and created digital and print media for marketing purposes.• Worked closely with the Field Programs Manager to plan and execute local events and programs.• Supported management of the annual budget and oversaw donation processing.• Served as liaison during weekly COVID-19 working group meetings with senior base leadership.

Washington D.C. Metro Area

• Backstopped the Pact Madagascar office to provide operational and results-based programmatic support to the USAID Hay Tao [$23M] and Rio Tinto RISE+ [$500,000] projects• Collaborated with different teams to support new business opportunities and country strategy development initiatives for Pact countries [Lesotho, Madagascar, South Africa, Uganda] • Supported and finalized Pact’s registration as an INGO in Uganda• Continued supporting budget and workplan preparation and monitoring, ensuring quality and timeliness of donor deliverable submissions and remaining solutions oriented when challenges arise

Washington D.C.

• Managed the USAID LINKAGES Lesotho [$1M], eSwatini [$500,000] and DRC [$210,000] project buy-ins and liaised with the prime recipient to ensure effective coordination and implementation• Provided interim operational and program management support to the Lesotho country office from June 2018 - January 2019• Supported startup and closeout processes; most notably for the USAID Hay Tao and Global Fund Stepping Up TB/HIV programs• Collaborated with a core team to support registration in Uganda• Liaised with country offices to provide results-based program management and mitigate challenges as they arise• Supported budget and workplan preparation and monitoring • Reviewed/edited and ensured timely submission of internal reports in addition to donor deliverables • Collaborated with the business development team to pursue and pre-position for new project opportunities• Produced and updated internal and external communications documents • Coordinated and facilitated monthly program delivery and portfolio meetings• Provided logistics support in preparation of and during internal conferences and events

Washington, Dc

I supported the Community Centered- Health Systems Strengthening Working Group by coordinating meetings, assisting with presentation development, analyzing and disseminating pertinent information and ensuring we stay on track to meet deadlines. My responsibilities also included assisting with literature reviews, providing research support, participating in network events and providing ad hoc support at the CORE Group conferences.

Washington D.C. Metro Area

I provided customer service by closing contracts, clarifying project requirements and troubleshooting challenges for 30 consultants in seven different locations. Additionally, I served as a liaison between clients, intercompany departments and vendors. I was regularly recruited by my supervisor to mentor junior personnel to enhance their training and development by streamlining standard operating procedures as well as coordinating office events and one on one meetings.

Washington D.C. Metro Area

I managed and completed projects in an expedient manner while providing service to diverse clients in a top profit center. I prepared proposals and presentations based on budgetary guidelines to be approved by my clients. I communicated. directly with clients and vendors to resolve challenges to ensure all needs are met and projects stay on track. Additionally, I provide support to colleagues to ensure success implementing client proposals while consistently meeting and exceeding sales goals of $80,000 per month. I was integral in securing and growing accounts in response to an increase in new business opportunities.

Washington D.C. Metro Area

I balanced a series of administrative tasks for two consultants to ensure they were fully prepared for their customer presentations and able to focus on proactive sales. During the absence of the consultants, I was responsible for administering and maintaining their accounts. I also helped prepare proposals and presentations based on budgetary guidelines to be approved by clients. Additionally, I interfaced with customers to handle job status inquiries and troubleshoot in the event of a problem

Norfolk, Virginia Area

I reconciled invoices for Accounts Payable by analyzing purchase orders and vendor invoices to determine the reason for the discrepancy. I communicated with the branches and management as needed for resolving problems and payment approval. I aided assistant supervisor in managing other employees by auditing work, reviewing debits, as well as delegating responsibilities and work flow.

Norfolk, Virginia Area

I conducted Internet research, verified, and input information into database system. I produced and submitted customer information reports to manager for review to ensure quality control in preparation for a computer system upgrade.

Norfolk, Virginia Area And Washington D.C. Metro Area

I supervised and managed responsibilities of five employees in the absence of a manager. I was responsible for training new employees to ensure understanding of standard operating procedures. To ensure accurate inventory compliance, I completed out of stock reports and cycle counts, processed truck shipments, organized and restocked products

Washington D.C. Metro Area

During my internship, I assisted with database updates and newsletter preparation while helping conduct preliminary research for projects. I completed a research paper about the breakdown of former Yugoslavia and also organized incoming mail and helped facilitate outgoing donation request letters.

Master Of Science (M.S.), Global Health

Activities and Societies: Global Health Students Beyond Borders, Graduate Student Advisory Council

Bachelor Of Arts (B.A.), Government And International Politics With A Minor In Islamic Studies

Activities and Societies: GMU Hellenic Society

Education record

Rotary Youth Exchange Student Program