Michelle Eileen Email & Phone Number

Spicer, Minnesota, United States

-Help supervise indoor and outdoor activities-Have knowledge of and able to implement emergency procedures.-Guide children’s behavior, using positive, consistent style – be purposeful and intentional withreinforcing character development values.-Assist in implementing health, safety, and Department of Human Services standards.-Maintain positive relationships with members, participants and community.

Willmar, Mn

• Strengthened leadership by training new incoming employees to perform cashier and sales floor duties and to uphold company expectations• Interviewed and screened potential employment candidates for company values and store needs• Coached employees to better their performance and increase their growth• Managed employee conflict quickly and effectively to create a safe and enjoyable workplace• Made quick and informed business decisions to better store operations, employee working conditions, and increase customer service• Listened to guest complaints or concerns and addressed them accordingly to make it right for the guest and to ensure it does not occur again• Provided exceptional customer service beyond guest expectations to ensure guest satisfaction and encourage return sales• Completed daily bookwork to verify the previous day’s sales, ensure cashier accountability, and track the success of the store’s daily goals• Unloaded products off the delivery truck and put away accordingly to keep shelves stocked and organized for a pleasant shopping experience to our guests• Performed cashier duties including checking guests’ identification to verify compliance in age restricted purchases

Hudson, Wi

• Worked as a team and as an individual to be an efficient employee to complete tasks and better the shopping experience for customers• Merchandized shelves to create attractive displays and keep products stocked and available to customers• Assisted customers by locating products and telling them about it to ease their shopping experience• Participated in training seminars to enhance my knowledge about products to better serve customers• Provided back-up assistance to the front-end cashiers to get customers checked-out quickly while maintaining customer satisfaction

Inver Grove Heights, Mn

• Developed marketing and sales book materials, using Adobe, that assisted the sales team • Created monthly newsletters about current industry and products trends that were distributed to the local co-ops• Coordinated incentive program to motivate sales team to increase sales• Instituted product banners to promote brand recognition at trade shows• Attended meetings and conferences to better understand the business and create more effective marketing materials, enhancing professionalism and business tactics• Collaborated with diverse team to design and execute marketing materials for print, web and social media platforms• Designed marketing props for technical conferences coordinated for business partners• Originated new layout design for product labels to meet all legal requirements and effectively represent product

Northfield, Mn

• Structured marketing materials to promote company sales by creating quick response codes, marketing videos, and new equipment website listings • Assisted in event planning for company events by coordinating and managing event logistics• Developed social media marketing campaigns to increase brand awareness and customer interests• Documented sales during promotions to analyze promotion’s success• Worked with employees in other departments to facilitate new ideas and efficiently complete tasks

Professional Certificate, Digital Communication And Media/Multimedia

Master Of Science - Ms, Communications, Gpa: 3.33

Bachelors Of Science In Business And Marketing Communications, Business, Management, Marketing, And Related Support Services, Gpa: 3.08

Activities and Societies: Sigma Alpha sorority, AgEcon Quiz Bowl