Michelle Eilers Email & Phone Number

West Des Moines, Iowa, United States

Managed a $1 Million book of business with a 98% retention rateDrafts and delivers client presentations for strategic planning, pre-renewal and renewalResearches client issues or questions and escalates as neededConsults on both self-funded and fully insured products including Medical, Dental, Vision,Basic Life, Voluntary Term Life, Short and Long-Term Disability, Absence Management,FSA/HRA/HSA, COBRA and Voluntary BenefitsHandles all aspects of the renewal process from… Show more Managed a $1 Million book of business with a 98% retention rateDrafts and delivers client presentations for strategic planning, pre-renewal and renewalResearches client issues or questions and escalates as neededConsults on both self-funded and fully insured products including Medical, Dental, Vision,Basic Life, Voluntary Term Life, Short and Long-Term Disability, Absence Management,FSA/HRA/HSA, COBRA and Voluntary BenefitsHandles all aspects of the renewal process from creating RFPs, reviewing and negotiatingcarrier proposals and delivering options to the clientsResponsible for rounding out client's benefit packages by suggesting new product offeringsBuilds and maintains vendor partnershipsCoordinates annual enrollment related activities such as creating employee benefit summaries,Brainshark and PowerPoint presentations and conducting employee facing meetingsParticipates in prospect and finalist meetings with producersEnsures clients are compliant on all legislative guidelines and communicates new legislativechanges as neededDelivered sales presentations and pitches to clients, upper management and junior salesassociates for demonstration.Cultivated productive relationships with business representatives and consulted closely touncover needs and match to available solutions.Attends vendor trainings and Continuing Education credit opportunitiesCurrently holds an Iowa Life and Health LicenseSenior Client Service Consultant, 01/2009 to 11/2019Holmes Murphy & Associates – Waukee, IAManaged a $1 Million book of business with clients from 51-5,000 livesDrafted and delivered client presentations for strategic planning, pre-renewal and renewa Show less