• System administrator for KPMG US talent acquisition applicant tracking system (ATS) in Avature• Troubleshoot complex ATS issues through analysis of workflows, datasets, forms, and portals in Avature• Lead training of new offshore resources regarding data imports and Tier 1 support inquiries for university talent acquisition• Involvement with updating workflow configuration for requested university talent acquisition projects/change requests• Maintain list of ATS users and roles/groups as well as matrix of all permissions per assigned role• Review new Avature enhancements to determine if implementation would support talent acquisition workflows• Continue to serve as main point of contact for all university talent acquisition ATS issues as well as backup for all senior talent acquisition and experienced hire ATS inquiries

• Provide ATS support across talent acquisition (senior talent acquisition, experienced hire, and university talent acquisition) through case management in ServiceNow• Supported initial implementation of Avature ATS for the university talent acquisition organization from user acceptance testing through hypercare• Serve as main point of contact for all university talent acquisition ATS issues• Monitor integration between ATS and onboarding system to ensure all hire data is processed• Monitor integration between ATS and pymetrics for university talent acquisition candidates• Identify common issues and provide updates to the talent acquisition teams through technology learning sessions and teamwide communications• Create reference guides and system documentation for Tier 1 support to assist with training new team members• Led training of new team associate regarding responding to senior talent acquisition and experienced hire inquiries• Assist with adding new users in the Avature candidate relationship management tool (CRM) for experienced hire

• Provide assistance for all Department of Labor audits including running and reviewing applicant flow logs, providing campus postings, and reviewing information in the campus applicant tracking system• Post experienced hire postings to various diversity job boards monthly• Conduct local market outreach to organizations specializing in assisting veterans and people with disabilities to develop partnerships for further recruiting efforts• Develop national campus recruiting surveys and program applications via internal survey tool• Administer and coordinate firmwide behavioral interview training; responsible for combining content for campus recruiting and experienced hire/senior talent acquisition recruiting into one comprehensive program• Concurrently performing all duties noted below for campus recruiting internal operations

• Provide routine applicant tracking system support and maintenance• Maintain current and create new campus recruiting reports using the applicant tracking system as well as utilize additional resources on the HR Reporting team• Develop national campus recruiting surveys and program applications via internal survey tool• Support Offshore Director with offshore processes regarding the applicant tracking system• Assist with developing resources and communications for campus start classes• Administer and coordinate the Build Your Own Internship Program• Provide functional support to audit, tax, and advisory campus recruiting directors as needed for reporting needs

• Responsible for campus/office event planning, detail coordination, and execution• Coordinate all aspects of candidate event/program participation (invitation, registration, travel/hotel/ground transportation needs, confirmation, expense reimbursement, etc.)• Maintain candidate database from initial contact to offer extended• Maintain accurate hiring and training budgets for 12 offices in the southwest area• Coordinate and develop training program for all new office coordinators in the southwest area• Assisted as part of national taskforce to develop and implement electronic applicant tracking system for all campus recruits.

• Responsible for entire offer letter process, from initial request to final offer packet, received from recruiters nationwide• Within two months of hire, developed training materials and conducted training sessions for over 75 employees on the offer letter process; served as a major contribution to the company-wide Andersen Project• Responsible for updating and maintaining work instructions explaining all offer letter processes; developed detailed manuals as well as created new quick reference guides• Assisted Learning Management Team in 2003 and 2004 with registration process for Experienced In Charge University training program; responsible for processing registrations received, tracking all participants according to session, and enrolling approximately 3,600 participants each year via PeopleSoft• Averaged 100% in individual quality and timeliness of performance

• Responsible for recruitment of associates and instruction through the computer application process• Tracked the process for each applicant from initial contact to background and reference checks to hire• Input weekly payroll information for a staff of approximately 300 associates and managers• Developed training materials for monthly orientation class regarding usage of point of sale (POS) terminals and taught POS training and store policies for approximately 15 new associates per month• Responsible for storewide teaching sessions concerning new POS developments