Michelle Ford is a CEO and Founder at Lumina Wellbeing. She possess expertise in hotel management, spa management, pre opening projects, experience design and innovation, hotel and spa amenities and 2 more skills. Colleagues describe her as "I worked with Michelle on an innovation project when she was GM of Fusion Maia Da Nang. In our brief encounter getting to the nuts and bolts of the business, I was struck by her grasp of any detail — no matter how small — of how the business was run; clearly a sign of a dedicated leader whom had built the business from scratch. She was invested in not only leading but coaching her staff, passionate about the greater vision without forgetting the day-to-day grind needed to ensure long-term success, and dedicated to delivering business results to the owners without compromising a quality experience for the guests. I’d highly recommend Michelle on a leadership team or project whom needs a capable entrepreneurial mind with a big heart. " and "Michelle was the best thing that ever happened to Fusion. (You may assume she paid me to write that, but it’s true). Like no other, she single-handedly built up the unmistakably “Fusion” culture that led to Maia’s consistently high guest wellbeing levels. At the same time, quite remarkably, she was able to deliver extraordinary bottom-line profits. And she did this all with a smile on her face and all whilst staying true to the original concept. Loved by all, Michelle is a unique soul and I wish I will one day have the privilege of working with her again."