Operations Supervisor October 2021- June 2022Supervised the operations and the account management in a pod-based team setting. Assisted in the growth of new and existing customer relations, and the training for entry-level employees. Director of Talent and LTL June 2022- Current Developed the training program for the company for entry-level employees. Advised on topics from transportation basics, relationship building, sourcing, to coaching new hires on how to navigate difficult conversations with customers and carriers. Endorsed the company at recruiting events. Managed the onboarding process for new hires. Administered the project management for the separation from sister company, Rail Delivery Services. Worked directly with ownership to ensure we were adhering to the multiple deadlines. Operations Manager January 2022- Current Managed a hybrid team whose main focuses were maintaining current accounts, generating new customers, and also operations. Concentrated on bringing structure operationally to this team, and worked closely with the Director of Sales who focused on customer management.

Negotiate rates in different markets throughout the U.S. on full truckloads. Source and build relationships with new carriers while learning what regions they service. Working with accounts major accounts to move their products. Insuring every load goes smoothly throughout the entire transit.

Developed sales and communication skills by calling alumni and fundraising for current students and programs.Raised money for a variety of programs on campus including research, development, and scholarships. Helped raise about $10,000 total for the past and present semesters so far this academic year for Michigan State University.Reaching out to alumni and reconnecting them to their alma mater.

.As Vice President, it is my duty to oversee all committees/events/and programming for PASS and relay information to the President. Exhibiting leadership and communication skills to ensure the vision and mission of the organization is fulfilled. Networking with fellow student leaders and community organizers across the Midwest. In the circumstance the President is absent or unable to fulfill their duty; as Vice President it is my responsibility to fill in or act as interim for the President

As programmer for Pilipino American Student Society my tasks included being responsible for the logistical flow of general body meetings and social events the organization hosted. I also assisted the Event Coordinator in providing and coordinating P.A.S.S. fundraisers and big events such as PCN (Pilipino Cultural Night) and Halo Halo.

Acted as a member of the Logistics/Outreach Committee for MSU PASS' annual Halo-Halo Variety Show. It involved gaining over $1000 in profit to send and donate to the Typhoon Relief in the Philippines. My responsibilities were to reach out to fellow organizations throughout the community to attend or event. It was also my responsibility to create and abide by the logistical follow of the event and make sure everything went accordingly. This in turn, lead our organization to receive the award of "Organization of the Year" at the Asian Pacific American Student Organization banquet for the second year in a row.

I am the campus representative at Michigan State University. I am responsible for the advertisement and marketing of CreateMyTee.com throughout the campus. Networking with various organizations ranging from Greek Life to cultural clubs. Tending to the customers needs for their orders and giving them the best service I could possible give.

I am responsible for helping handled the operations for the Nestle Bottled Water account at the Grand Rapids branch. Assisting the account manager to tender to daily activity on the load board. Ensuring all loads are picked up and delivered for their scheduled time of arrival. Booking and rescheduling dropped loads going to various locations mainly in on the Midwest and going to the East coast.This past summer I was able to participate in two different internship projects for C.H. Robinson. First, I collaborated with six other interns across the country via conference calls and emails to research/collect information and present our findings for process improvement load mapping of C.H. Robinson's program Navisphere. Our goal was to shadow each stage of load process and access how we can make the process more efficient. We then presented our combined results to a panel of judges. The second intern project was focused more internally with the other interns inside my current branch. We were paired off and assigned a current customer of C.H. Robinson to follow the sales process for as if they were not a customer yet. Our mentors guided us along each step of the sales process from prospecting, to the discovery meeting, all the way to the final presentation. My team was able to collect essential information from the customer and tailored a presentation that would show them how working with C.H. Robinson could improve their current logistics system.