Michelle Gahm Email and Phone Number

Responsible for life-cycle management of system wide contracting activities to support the P2P process. Support the value analysis process and cost management initiatives to assure system-wide value. Currently managing over 50 local and GPO contracts in various states of negotiation. Responsible for researching new technology requests made by clinicians and facilities, including: providing appropriate cost analysis to support decision making. finding alternative, competitive technology and presenting a competitive analysis of the products. Hold at least quarterly business reviews with contracted vendors. Currently working with outside council to create a Product Agreement Consignment templates.

Worked with multiple business partners across the enterprise (and enterprise’s subsidiaries) to source a variety of goods and services via the RFI, RFQ and RFP process (both via Oracle and outside of Oracle). Sourcing is done on the individual and corporate level, nationwide Acted as a legally knowledgeable liaison between vendors and Humana legal representatives during contract negotiations. • Maintained and presented weekly and monthly reports to track savings, cost avoidance and project cycle time across the Financial People and Professional Services team. Created and initiated temporary project request form to beta test with a Humana subsidiary. Led a cross-functional team to develop a contract expiration tracking report that can be used across Corporate Procurement to estimate savings based on timing of contract expiration and renegotiation.

Managed development and national programs for KFC totaling $80MM throughout 2013 and 2014. These programs included both food and packaging. Currently managing F&P programs for 2015 totaling approximately $17.5MM.Simultaneously develop and present multiple LTO, permanent menu item and market test supply plans through collaboration with multiple cross-functional teams, procurement, and suppliers. Supply planning includes contingencies, supplier and distributor capacity assurance, and ingredient procurement timelines to support KFC projects and initiatives.Execute supply plans and ensure uninterrupted supply of products for all KFC program initiatives. This includes reconciling program forecasts against actual sales, adjusting vendor production schedules, and monitoring and balancing system inventory to mitigate obsolescence and ensure supply.Work closely with suppliers and distributors to facilitate resolution and authorize additional production and transfers where needed to alleviate short-term supply issues. Act daily as the primary contact for internal and external business partners including project teams, suppliers, distributors, purchasing, and leadership within the KFC and RSCS organizations.

Created custom marketing campaigns for a dynamic client base representing $20 Million dollars in annual revenue. Served as the principle intake point for all sales contracts, providing detailed attention while preparing and organizing all projects to guarantee successful launch of campaigns. Responsible for department processes, employee reviews and implementation on a monthly and quarterly basis. Analyzed client industries in order to communicate effectively with the internal and external sales teams to ensure client needs are being met. Created, edited, proofed and delivered basic and complex marketing samples and presentations requested by sales force for clients. Managed a dynamic production schedule in a fast-paced environment on a weekly basis to provide timely delivery of campaigns.

Successfully introduced, opened, and continued to grow a new business in a highly competitive market by providing the community with education on company and product through marketing and in-store sales. Consistently held the number 2 spot amongst the 16 stores in the market, along with positive monthly comparative sales over the previous year. Head of hiring, training, and providing individuals with key competencies for excellent customer service, adhering to local and federal food safety and sanitation guidelines, along with company guidelines. Involved in the Local Sales Marketing, including the following: “Good Student”/”Good Patient” awards to local schools and doctors’ offices; launched a radio campaign that increased sales by $; strong presence with the Southern Indiana Chamber of Commerce; and a loyal customer program Managed seven employees on a daily basis by creating weekly schedules and ensuring success of these employees through communication and continuous on the job training, as well as off-site formal training classes. Prepared the Weekly Sales Report on a daily basis and have deep understanding of monthly P&L statement. Developed relationships with other franchisees and Papa Murphy’s corporate employees to foster improved business performance across the market. Competed first annual QSC with the highest rank in the market Created and implemented new programs in the store to meet and surpass labor and food cost goals. A few examples of these programs include: o Vendor quality assurance checkpoints and communication with those vendors o Staggered scheduling sheets based on fluctuation of volume o Ordering system using PAR o Night preparation by second shift crew, exclusive to our store operations o Incentive programs in place for employees based on goal setting and meeting on a daily, weekly and monthly basis