Michelle Gilbert Email & Phone Number

Chelmsford

Registered Care Manager• I am registered with the Care Quality Commission (CQC) under the Care Standards Act 2000, to provide a Support Service for our seniors in the community, that meets the Care Quality Commission Standards.• I review and monitor the delivery of the service to ensure and maintain high quality and professional standards. * Monitor the service via internal auditing • Maintain a robust recruitment program and ensured that all staff are inducted to the… Show more Registered Care Manager• I am registered with the Care Quality Commission (CQC) under the Care Standards Act 2000, to provide a Support Service for our seniors in the community, that meets the Care Quality Commission Standards.• I review and monitor the delivery of the service to ensure and maintain high quality and professional standards. * Monitor the service via internal auditing • Maintain a robust recruitment program and ensured that all staff are inducted to the highest standard. As well as ensuring staff have an ongoing personal development plan.• I advise, support, and supervise staff in accordance with company policies and procedures. Including annual appraisals and conducting regular staff meetings to ensure effective dissemination of information.• I regularly ran and analyse reports using the current electronic system.* Project Manage* Monitor staff to ensure that they are working to a quality standard* Performance review services* Complete client invoicing and collate staff payroll.* Hold MHFA meetings with individuals, when required Show less

Essex

Registered Domiciliary Support Manager• I was registered with the Care Quality Commission (CQC) under the Care Standards Act 2000, to provide a Reablement/ Domiciliary Support Service that met the Care Quality Commission Standards.• I reviewed and monitored the delivery of the service to ensure and maintain a high quality and professional standards. • I ran electronic MI reports, evaluated the performance of the service, as well as adhering to ISO 9001, 18001 and 14001.• I… Show more Registered Domiciliary Support Manager• I was registered with the Care Quality Commission (CQC) under the Care Standards Act 2000, to provide a Reablement/ Domiciliary Support Service that met the Care Quality Commission Standards.• I reviewed and monitored the delivery of the service to ensure and maintain a high quality and professional standards. • I ran electronic MI reports, evaluated the performance of the service, as well as adhering to ISO 9001, 18001 and 14001.• I managed within a budget for the service of £1,000,000 and ensured all necessary financial regulations were met.• I recruited staff and ensured that all staff were inducted and had ongoing development training to meet with CQC regulations, as well as company procedures.• I advised, supported and supervised staff in accordance with company policies and procedures. Including annual appraisal and conducted regular staff meetings to ensure effective dissemination of information.• I regularly ran and analyse reports using the current electronic system. Show less

Essex

Various roles within bar and hospitality

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