Michelle Grassman Email & Phone Number

El Cajon, California, United States

El Cajon, California, United States

• Plan and implement supply chain optimization projects (e.g. Tariff Analysis, Practical Application of Preferential Trade Agreements, etc.)• Oversee inventory procedures• Develop and document compliance procedures and standards • Develop requirements and standards (e.g. packaging, procurement, delivery)• Discover the most cost-effective shipping methods and schedules• Collaborate with IT professionals to implement effective systems• Determine the most cost-effective shipping strategies• Conduct Freight audits and analysis• Help foster trusting relationships with government regulatory agencies, vendors and team members• Evaluate vendors operations (e.g. customs brokers & transportation partners) according to quality standards• Track KPI’s and report on supply chain performance

Greater San Diego Area

• Acts as a liaison between UPS Freight Forwarding and our external/internal customers, and manages customer expectations• Supports Dangerous Goods Outbound, Domestic and International processes • Works on compliance audit projects, complex daily operations reports and delinquent shipments • Cross-trains co-workers in processes, or customers when new products or services are introduced

Greater San Diego Area

• Identify and facilitate process improvement discussions with various teams• Key contact/liaison for customs, compliance, sales, transportation partners and operations• Packaging review and implantation of best practices in packing and palletization

• Coordinate next flight out shipments between multiple office locations and offsite test facilities• Liaison with IT and customs team as well as user community for new online tools deployment• Educated groups with the fundamentals necessary to ensure on time shipments for mutual success• Implement and maintain digital filing/resource depository• Assist with new employee onboarding/training

Greater San Diego Area

• Tactical logistics support for all QCT nationwide locations• Educate & monitor various shipping locations worldwide in proper handling of lithium batteries• Audit, review and pay freight bills

• Meeting and exceeding station & department budget requirements for 2006 & 2007• Provide quality customer service and assistance to sales team • Data Entry of HB, MB, coordination and execution of IATA /BTB shipments• Review service performance reports, identify problems areas and resolve those issues• Cost effective routing of cargo for profitable yields• Support department through cross training

Greater San Diego Area

• Cost effective routing of cargo for profitable yields• Rate quotations, customer service, document processing

Bachelor Of Science - Bs, Coursework In Computer Science

Associate Of Arts - Aa, General Studies