- Managed the training folder for all 58 employees.- Scheduled and managed 3 shifts, ensuring each shift operated up to expected standards.- Performed all tasks necessary to ensure a productive and thriving work place. Reduced customercomplaints by 43% during the holiday season.

- Built entire database from a paper system of applications, mailing, and important files. Increased speed of retrieval and collection of data by 99% over previous data entry clerk.- Used MS Office daily to create and enter invoices, applications, and records. Checked all documents for error first, with 99.9% accuracy.- Spearheaded all data entry duties and responsibilities for Foundation increasing efficiency by 33%, Received frequent commendations from Supervisor.