Service-oriented Client Advisor Supervisor with 20 year background inBanking/Financial Services/Client Services. Core competencies include complex problem solving, attention to detail, and exceptional customer service as well as excellentcommunication and time management skills. Handle tasks with accuracy and efficiency.• Serve as primary point of contact for commercial customers, taking ownership ofdaily needs and services• Collaborate with other lines of business and internal partners to deliverexceptional customer service• Research, resolve, and follow up on client inquiries/problems through interactionwith clients, bankers, product partners, branch operations and other staff in atimely and professional manner• Independently review client trends/issues, proactively recommend solutionstailored to clients' needs and provide high quality, high touch service tocommercial clients

• Ensure commercial clients are implemented and trained properly on treasuryproducts provided by the bank to assist them in their daily operations• Open and close accounts, prepare and collect account documentation, research andprovide resolution of client's account/loan/treasury inquiries, and process loantransactions• Proactively work to determine service improvements and solicit client input andfeedback on service satisfactions• Process loan advances/payments, wire transfers, and complete maintenance requests onloan and deposit products as necessary