I have worked in the care industry for 20 years. During this time, I have worked in both residential and home care, gaining valuable experience in both settings. Currently in my role, I support and provide effective leadership, governance and management within the company. I monitor the delivery of high quality holistic care to create a caring environment conducive to each individuals needs. Main duties include I line manage all staffI ensure that agreed quality assurances initiatives are implemented within the company.I update policies in line with regulations Maintain CQC standardsUpdate and deliver trainingMonitor all emails going through the business, identifying and resolving any issues to maintain the quality of service that is being provided Over see coordinating of all care visits I love to care and have a real passion to help others and improve services provided.

Lead coordinator for 20 staff and up to 60 clients. Completing rosters from scratch,and dealing with day to day running of staff runs and client requests.