• Serve as a trusted advisor to C-Suite leaders and owners in executing organizational change andrestructuring.• Develop programs, systems and support to influence leaders to direct positive change.• Implemented annual employee engagement survey, analyzing data and delivering actionable insights tothe executive team to inform future decision making.

• Strategized with senior leaders to determine the training and development needs of 1,500 employees inNorth America and South America.• Developed and delivered training in the areas of business knowledge, leadership, management,organizational effectiveness, and compliance.• Oversaw global training initiatives in the areas of business knowledge and sales.

• Strategic business partner to senior leaders and management, providing guidance and coaching toconfront, mediate, and resolve Human Resources related business issues.• Improved leadership development throughout the organization by designing and delivering customtraining programs.• Continuously improved hiring and leadership development practices by establishing a leadershipcompetency model to optimize the talent management framework.• Managed all Human Resources areas including employee relations, full life cycle recruitment, leadershipdevelopment, training and development, performance management, compensation, benefits, payroll,HRIS, department budget and a staff of five individuals.

As Manager:• Member of Executive Committee and business partner to senior management.• Partner to two local unions (hospitality and engineering) and oversaw contract negotiations.• Coached and advised senior management on employee relations, labor relations, performancemanagement, and termination issues.• Designed and delivered leadership development, management development, and training anddevelopment of all employees.• Created a performance management program to ensure continued development of all employees.• Established a compensation strategy to be competitive in local market.• Managed the department budget and oversaw a staff of three individuals.As Generalist:• Worked with senior management to successfully open a four star, four diamond hotel on MichiganAvenue.• Responsible for full life cycle recruitment, onboarding, benefits, payroll, and HRIS.