Michelle Jackson Email and Phone Number
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I created a D&I strategy and 5 year D&I Plan for Shaw Trust in 2020 and led a comprehensive change program to embed D&I in all business functions and activities. The transformation and the impact on colleagues, suppliers and the organisational culture was recognised by Shaw Trust successfully achieving the National Equality Standard in 2021 and winning the CIPD Best Inclusion and Diversity Initiative at the People Management Awards in 2022. I have significant experience in designing and delivering training for staff at all levels of the business, in curating activities and events to celebrate and showcase diversity, inclusion and the lived experience of staff and in driving internal culture change at all levels.I have considerable experience in Operations and Contract Management with skills in Change, Quality and Project Management, continuous improvement activities and in developing new strategies to capture and measure impact.I am experienced in identifying measures to successfully embed best D&I practice into operations, policies and strategies.
Shaw Trust
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Head Of Diversity And InclusionShaw Trust Apr 2022 - PresentLondon, London, GbEmbedding Diversity and Inclusion into all people processes and business functions. Identifying, creating, and delivering activities to create an inclusive working environment for staff and service users. Monitoring the employee life cycle, identifying inequities, and identifying solutions to creating diversity at all levels and functions of the organisation. Monitoring engagement, outcomes and satisfaction levels for all demographics using services. Nurturing diverse talent and creating a pipeline for progression. Influencing stakeholders, senior leaders, and other colleagues. Being the subject matter expert internally and externally. Leading the organisation to achieving the CIPD Best Inclusion and Diversity initiative at the People Awards 2021. -
Senior Equality Diversity And Inclusion AdviserShaw Trust Feb 2021 - Mar 2022London, London, GbLeading the organisation to achieve the National Equality Standard. Embedding Diversity and Inclusion into due diligence processes with sub-contractors and partners, capacity building and diversifying our sub-contractor base to include small voluntary and community groups. Growing our Staff Networks to 8, include: Menopause Support Group, Neurodiversity Support Group, Race Equality, Disability Equality, Young Professionals, MANaging, Women’s Network, LGBTQ+. Relationship building with senior managers and stakeholders, establishing processes, and building confidence to improve equalities data shared by colleagues. Representing the organisation externally at conferences, appearing on Podcasts and panel discussions. Acting as subject matter expert on employee relations issues. Working collaboratively with the internal Health and Wellbeing service to run events, e.g., Mental Health Awareness Week, to ensure issues are addressed through an intersectional lens. -
Equality Diversity And Inclusion AdvisorShaw Trust Jan 2019 - Feb 2021London, London, GbDeveloping a D&I policy, strategy and plan aligned to the goals in the Corporate Strategic Directive. Devising data requirements to enable tracking of employee journey from application to exit and to monitor, measure and report on the impact of inclusion initiatives undertakenDesigning and delivering challenging learning and development activities and presentations to staff at all levels to raise awareness of the existence, impact and mitigation required to address inequality and discrimination. Reviewing policy to ensure best D&I practice is embedded in BAUEditing Diversity and Inclusion website, curating and writing regular content to celebrate and raise awareness of diversity and inclusion activities and events group wideDevising and running employee engagement activities, including employee Network Designing strategies to improve diversity in recruitment and selection and talent development processesSubject Matter Expert, building effective relationships and providing advice to colleagues within a large complex organisation.Networking externally to identify, research and adopt best D&I practice -
Quality And Project Manager (Diversity And Inclusion)Prospects Services Mar 2018 - Jan 2019Responsible for implementing the corporate Diversity and Inclusion strategy. Developing and presenting training across the whole organization, chairing the Diversity and Inclusion Implementation Group, researching and writing the corporate Diversity and Inclusion newsletter, undertaking self assessments, compiling, monitoring and identifying activities to address action identified.Responsible for undertaking service reviews to assess efficiency, effectiveness and stakeholder satisfaction. Identification of strengths and areas for development. Producing a report to senior leaders with recommendations for service improvements, opportunities to streamline processes and procedures and capitalize on future business opportunities.Designed and developed processes and practices for annual and regular reviews between line managers and their reports. Used this process to encourage creativity and innovation in teams, to assist with identifying talent and improve staff engagement. Developed and presented training resources to support this process.Developed training resources to develop support the focus on assessing impact when undertaking Careers Guidance interviews. Rolled this approach out to new contract areas in the business.Lead on service improvement activities linked to the matrix standard. Designed and delivered training to all teams on the requirements of the standard with examples of activities required to provide the evidence required for this business critical standard.
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Business Improvement PartnerProspects Services Oct 2013 - Oct 2017Leading on Quality Assurance assessments/inspections for matrix Ofsted Investors in People Investors and Leaders in Diversity Responsible for undertaking regional service reviews and producing recommendations for service improvement Responsible for researching and writing termly diversity newsletter, circulated to all staff and partners Relationship building with senior managers to embed new policies, procedures, initiatives best practice and other improvement activities Active member of the Equalities and Diversity Steering Group and Talent Development group
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Outreach ManagerGoldsmiths, University Of London Jan 2013 - Sep 2013London, GbOutreach ManagerDelivering 4 successful Outreach Summer Schools: Responsible for: *recruiting students *engaging, negotiating and on-going liaison with academics and other university departments and staff *on-going communication, including all publicity and marketing materials *organising rooming *organising final performances and shows.Delivering PowerPoint presentations to prospective students, Careers Advisers, teachers and parents/carers during open/visit days and conferences.Developing a service offer for looked after children, including commissioning the development of a website containing support available to looked after children at the universityInitiating Saturday Art Clubs with local schools to widen the reach of the universityAssisting with ClearingLeading teams running community outreach activitiesWriting articles for the websiteManaging and raising the profile of the Outreach Team and activities -
Operations Manager (Connexions And Adult Guidance Careers Services)Prospects Services Apr 2006 - Jul 2012Responsible for the management and delivery of universal and targeted careers guidance services in 20 locations to meet the needs of diverse client groups and stakeholdersDesigned and implemented effective delivery strategies to meet contractual requirements and ensure compliance and achievement of stretching KPIsMaximised and managed performance to ensure quality standards achieved and the impact of the service was maximisedInitiated and developed effective strategic partnerships within complex accountability structures to engage stakeholders and identify opportunities for collaboration to improve effectivenessExcellent negotiation, persuasion and problem solving skills Effective supervision, management and coaching of a staff team of over 30 including middle managers. Enabling approach to leadership which allowed team members to develop. Identified and encouraged team to participate in a range of development opportunities which improved confidence and aided creative problem solving. Maintained staff morale and performance despite the constant requirement to refocus service delivery, restructure teams and change caseloadsResponsible for managing a budget in excess of £1mln, for identifying opportunities for new business opportunities and for generating additional income Used my initiative to anticipate and plan for future demands, trends and requirements by using data and research effectively Developed and delivered engaging and impactful presentations, training sessions and workshops
Michelle Jackson Skills
Michelle Jackson Education Details
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London South Bank UniversityCareers Counselling And Guidance -
University Of GreenwichSociology -
University Of GreenwichSociology -
Haberdasher Askes Hatcham Girls' School -
The Knowledge AcademyChange Management -
Association Of Project ManagementProject Management -
Prince2Project Management
Frequently Asked Questions about Michelle Jackson
What company does Michelle Jackson work for?
Michelle Jackson works for Shaw Trust
What is Michelle Jackson's role at the current company?
Michelle Jackson's current role is Head of Diversity and Inclusion | CIPD award winner | Podcast guest | panel member | Experienced, ambitious, creative..
What is Michelle Jackson's email address?
Michelle Jackson's email address is mi****@****s.co.uk
What schools did Michelle Jackson attend?
Michelle Jackson attended London South Bank University, University Of Greenwich, University Of Greenwich, Haberdasher Askes Hatcham Girls' School, The Knowledge Academy, Association Of Project Management, Prince2.
What skills is Michelle Jackson known for?
Michelle Jackson has skills like Leadership Development, Staff Development, Change Management, Training Delivery, Coaching, Organizational Development, Training, Workshop Facilitation, Career Counseling, Business Process Improvement, Equality And Diversity, Business Innovation.
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