Michelle K. Decker work email
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Michelle K. Decker personal email
Relevant experienceI have developed known expertise in managing client relations for various organizations. I have demonstrated success in leading efficient teams, leveraging customer success practices and providing resources. I am a driven professional with proven abilities in driving operational tasks to track the performance of teams and individuals. I have shown an exceptional talent for recruiting new employees and developing high-performing teams. High-performing individual and communicator with significant skills to devise strategic plans /visions and fulfill objectives. Energetic and dynamic professional expert at addressing client issues with urgency and offering suitable solutions, promoting positive customer experience, and evolving business priorities. On the flip side, my communication skills are acknowledged as I shared my thoughts/ideas with integrity, work ethic, and analytical skills.Please feel free to contact me at my email/phone with any thoughts, comments, or questions about my work—I’m always interested in making new professional connections.
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Director Consulting And Support Operations At Ss&C Technologies, Inc.Ss&C Technologies Jun 2010 - Aug 2022In my recent job, I led functional teams to satisfy clients by providing professional service and consultation, defining projects, and allocating resources. I was responsible for cultivating business partner associations and key client relationships by employing strategic relations and negotiation skills. I was known for coordinating administration services for third-party database and product license contracts by collaborating with business partners to sell products within certain markets.Some of my key achievements are here.:• Enabled clients to access online applications by organizing Software as a service (SaaS) software distribution tool and connecting service environments over internet.• Demonstrated leadership by managing development teams, identifying customer needs and specifications, and tracking system testing and execution processes. -
Director Client Relationship ManagementTimeshareware Jan 2006 - Dec 2010In my past job, I was accountable to lead strategic initiatives to devise and regulate significant relationships with all customers by leading cost-effective teams. I managed vacation clubs for consulting, including Marriott Resorts Vacation Club with $24M, Summer Bay Resorts with $5M and Orange Lake Vacation Resorts with $8M worth to address needs and encompass solutions for marketing and contract management. I was instrumental in facilitating various projects for new clients and performance improvement by directing project management and process development practices. I outperformed as General Manager of regional office in Orlando, Florida by mobilizing manager tasks and operations.some of my notable accomplishments for this job are here:• Addressed and resolved client matters by evaluating problems and suggesting effective solutions with tactical approaches.• Developed new plans/objectives for company by cooperating with executives as member of leadership management team.• Analyzed client priorities focusing on progress/ development strategies, customer retention, and service quality by organizing strategic on-site client meetings.
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Chief Information OfficerSummer Bay Resorts/Leisure Industries Corporation Oct 2000 - Dec 2006Summer Bay Resorts is multi property portfolio including timeshare and hotel locations. Summer Bay has85,000 vacation club owners and is part of a $30B managed portfolio.*Responsible for leading all operational and technical aspects within the corporate structureincluding strategic planning, product integration, infrastructure support, and team management
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Chief Technology OfficerTravelscape.Com/Expedia.Com Apr 1999 - Sep 2000Travelscape was an internet reservation application, booking hotel, air and car reservations. Travelscapeheld booking contracts with 1,200+ hotels worldwide. Travelscape was acquired by Expedia in January,2000 for $81.8M.* Responsible for leading development and implementation of all aspects of the technical strategyand e-commerce direction which was predicated on web-based technologies and the need forcustomer focused, reliable deployment and operations* As a corporate officer and direct report to the CEO, participated in the development of thecorporate strategic business model and company-wide policy initiatives
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Senior Corporate Director, New TechnologyLifetouch, Inc., Mar 1998 - Mar 1999
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Senior Director, International SystemsCarlson Marketing Group Jun 1988 - Feb 1998
Michelle K. Decker Education Details
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Accounting & Computer Science -
Carlson Executive Leadership Program -
Finance & Accounting
Frequently Asked Questions about Michelle K. Decker
What is Michelle K. Decker's role at the current company?
Michelle K. Decker's current role is Director Consulting and Support Operations at SS&C Technologies, Inc..
What is Michelle K. Decker's email address?
Michelle K. Decker's email address is mi****@****ech.com
What schools did Michelle K. Decker attend?
Michelle K. Decker attended Slippery Rock University Of Pennsylvania, University Of Minnesota - Carlson School Of Management, Youngstown State University.
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