Michelle Klutkowski Email & Phone Number

New York, New York, United States

-Prepare and revise quotation requests for projects. -Label and organize advance copies. -Coordinate, prepare and communicate information between client, sales and factoryto advance the projects forward.-Ensures schedule adherence, accuracy of information. -Identify potential problems related to pre-production and production processes.-Record and maintain.

New Jersey, United States

-Responsible for process and tool ownership and subject matter expertise in the 3rd Party Connectivity domain (API, EDI, Syndication, etc.)-General and project support, continuous improvement and coaching for all channels in Markets US & Canada using B2B & B2C 3rd party connectivity, tools and data-Manage users & transactions: onboarding/offboarding.

Greater New York City Area

-Primary system administrator for MyLighting, a Signify portal for all stakeholders to view order status, pricing, availability, SPAs and reporting-Central contact and first line business support for all stakeholders in the United States and Canada providing E2E coordination of issue resolution-Manage user access and permissions-Provide tailored training.

Greater New York City Area

Signify, formerly known as Philips LightingMy primary duties encompass monitoring the opportunity pipeline, coordinating pre order activities with the supply chain to ensure delivery success, monitoring orders throughout the production process and resolving issues as needed to ensure the highest levels of agent and customer satisfaction.I created an IBM.

Somerset, New Jersey

-Order Management, Inquiry Management, On Time Returns Processing/Post Order Dispute Management-Serve as the primary contact for specific customer accounts for all pre-order activities related to order fulfillment-Process customer orders in an accurate and timely manner. Communicate the status of orders to customers throughout the entire order fulfillment.

Maintain business relationships with pharmacy and pharma clientsIntake and processing of specialty medication ordersTracking and follow up on delivery of appropriate medication to patients, physicians or customersEnsure appropriate application of Co-Pay cards Resolved vendor shipment errors to customer satisfaction

Florham Park

Maintain cleanliness of reception area, as well as break roomsGreet guestsPrioritized to ensure C level calls were answered by appropriate staffTake messages as neededEnsured timely delivery of sales/marketing supplies to field sales forceProcessed five thousand mailings per monthVerify/maintain business supplies for staff of 60Managed executive/sales.