Michelle Lenz Email and Phone Number
My name is Michelle and I am excited to begin a new chapter of my career where I can bring a fresh perspective and a dynamic skillset to any team. I specialize in a wide variety of administrative processes to help companies thrive, exceed goals, and maximize efficiencies. I pride myself on my dedicated work ethic and highly driven approach to organizational success. I am flexible, reliable, and I have excellent time management skills. Interacting with internal and external stakeholders, I bring a positive and enthusiastic attitude to solve problems and create partnerships for lasting change. Whether it’s navigating complex procedures in office settings, processing records and claims for clients, or interacting with senior-leadership on critical, time-sensitive projects – I can deliver. What I strive for is adding value by conducting day-to-day priorities both proactively and creatively with poise and precision. Combined with my hands-on experience in multifaceted leadership roles, I also have advanced technical competencies in a wealth of business tools and software to meet the needs of a modern workplace. Thank you for reviewing my profile. Let’s connect and I can share more about my qualifications. Feel free to reach me at: michelle_lenz@ymail.com.
Five Star Energy Services, Llc
View- Website:
- supervest.com
- Employees:
- 21
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UnderwriterSupervest Sep 2024 - PresentEvaluating the risk and creditworthiness of businesses applying for advances. I review financial statements, business performance, and other relevant data to determine how likely the borrower is to repay the advance. Ultimately, I decide whether to approve or decline the loan application.
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Construction Project CoordinatorFive Star Energy Services, Llc May 2023 - Sep 2024Big Bend, Wi, UsCreating and managing dig tickets, meeting minutes, creating and maintaining a master spreadsheet, billing, payroll, and answering correspondence with customers, vendors, and employees. -
Customer Service RepresentativeTruesource, Llc Apr 2022 - May 2023Islandia, New York, UsWith Truesource, I deliver customer-centered service in a high-volume, remote position requiring a commitment to accuracy. Here, I investigate and solve problems via telephone and email based on priority in accordance with standard operating procedures. Document and track correspondence and work orders; schedule service calls. Notable accomplishments include:• Secured proper payment to affiliate to continue operational support.• Meet all customer deadlines in conjunction with affiliates for timely project completion using proven protocols and work practices.• Maximize customer satisfaction by responding to and following up on issues in a timely manner using a strong work ethic.• Outperform ambitious objectives against performance standards. -
Brand AmbassadorPromotional Modeling Usa Dec 2015 - Dec 2022During my time with Promotional Modeling, I promoted brand awareness using dynamic marketing techniques and creative leadership to better position brands for sustained growth. Here, I earned distinction for achieving goals and embracing brand values and standards, in addition to managing product giveaways and promotional campaigns. Achievements include:• Forged and maintained winning relationships with managers, staff, and clients to drive brand success and exceed expectations.• Analyzed data across businesses, customers, and product categories.• Recognized for thriving in highly demanding, fast-paced settings.
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Full-Time ParentingCareer Break Mar 2020 - Apr 2022I got laid off from previous position and found out I was pregnant. COVID hit and then I had my son.
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Operations ManagerSupervest Dec 2019 - Mar 2020New York, New York, UsAs Operations Manager, I directed a wide range of organizational strategies, including long term planning and implementations. In addition, I assessed how to initiative positive change and improve company performance. As such, I helped investors sign up to improve growth.• Streamlined operational efficiencies using proven best practices.• Designed, planned, and controlled organizational change and administrative objectives with a commitment to quality and excellence.
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Office & Human Resources ManagerDetroit Hvac Inc Sep 2018 - Dec 2019My leadership experience advanced with Detroit HVAC where I spearheaded business administration and human resources priorities for a local business with a team of up to 15 employees. In this role, I solved problems and built positive relationships with customers and suppliers to boost sales and business development.• Maintained company records, including permits, while properly scheduling inspections and jobs throughout the community.• Conducted recruitment, hiring, performance reviews, terminations.• Completed payroll, accounts payable & receivable, bank deposits, event & travel planning, and reporting.
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Office Manager, Executive AssistantLpl Financial Sep 2017 - Sep 2018San Diego, Ca, UsIn 2017, I joined LPL Financial where I held full accountability for office operations in a multifaceted role with the aim of assisting senior leaders with general administrative functions. In this capacity, I created a welcoming and professional work environment serving MI schools and government credit union members receiving company consulting services. • Championed a culture of compliance and high levels of accuracy against internal policies and regulatory guidelines; helped with client data updates, including contact information and beneficiary designations.• Assisted clients with distributions and contribution changes to existing accounts.• Coordinated meeting preparations for internal and external stakeholders as well as completing annual reviews.• Gained positive recognition for exceptional client service, answering calls and frequent correspondence and connecting clients with financial planners for more in-depth assistance. -
Layoff/Position EliminatedCareer Break Mar 2017 - Sep 2017My previous position was eliminated but she gave me a letter of recommendation.
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Administrative AssistantNational Benefits Plan Oct 2016 - Mar 2017With National Benefit Plans, I excelled with administrative support in areas of clerical and office coordination demonstrating a dedication to superior customer service. Additionally, I performed extensive data entry and documentation in various systems and spreadsheets, scanning, copying, and faxing information as necessary. And, I applied technical competencies in Microsoft Office Suite on daily projects.• Accomplished daily objectives, processing new business according to established standards and policies.• Liaised with customers and business units to solve problems and ensure a smooth flow of information.• Built meaningful relationships with leadership as well as agents, earning a positive reputation as a team player.
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Director Of Membership ServicesOne On One Athletic Club Aug 2014 - Dec 2015As Director of Membership Accounting, I oversaw a variety of administrative and member service assignments with the goal of improving team performance, maximizing internal efficiencies, and company growth. In this position, I identified ways to reduce costs and carefully managed accounts receivables working in close collaboration with club director on key initiatives. I also worked hard utilizing technical skills to track declines accounts in Google spreadsheet and running house accounts for billing.• Exceeded expectations in resolving all member billing accounts with 24-hour turnaround time with close attention to detail and accuracy to include client information changes, credit card updates, etc.• Led engaging training assignments for advisors on membership procedures and documentation requirements.• Reviewed and rectified membership applications by reaching out to clients in addition to processing cancellations.• Facilitated follow up for EFT declinations and transfers all 30+ day past due account to collections.
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Construction ManagerSb Home Services Sep 2012 - Aug 2014
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Collections SpecialistAlliance One Feb 2006 - Sep 2012
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Executive AssistantJohn Casablancas Jun 2002 - Feb 2006
Michelle Lenz Skills
Michelle Lenz Education Details
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Stautzenberger College-MaumeeGeneral
Frequently Asked Questions about Michelle Lenz
What company does Michelle Lenz work for?
Michelle Lenz works for Five Star Energy Services, Llc
What is Michelle Lenz's role at the current company?
Michelle Lenz's current role is Construction Project Coordinator.
What schools did Michelle Lenz attend?
Michelle Lenz attended Stautzenberger College-Maumee.
What skills is Michelle Lenz known for?
Michelle Lenz has skills like Appointment Scheduling, Administrative Assistance, Presentation Skills, Office Equipment, Team Building, Travel Coordination, Calendaring, Skilled Multi Tasker, Client Relations, Salesforce.com, Human Resources, Marketing Materials.
Who are Michelle Lenz's colleagues?
Michelle Lenz's colleagues are Tyler Kirincic, Jennifer Cross, Steven Pearse, France Amesha, Lauren Pearse.
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