Michelle Letwin Email & Phone Number

Kitchener, Ontario, Canada

• Maternity leave
• Creating and maintaining structured environments and routines
• Multitasking with the ability to pivot between tasks with ease
• Experience in relaying complex information in understandable terms targeted to skill level

Kitchener, Ontario, Canada

• Fostered positive and trustworthy relationships with caregivers as a first point of contact
• Assisted in educating caregivers on updated or changing Covid protocols
• Greeted and assisted outsourced maintenance personnel in following protocols and connected them with the appropriate point of contact
• Completed light administrative tasks such as phone operations, filing, and photocopying

• Promoted to shift leader within first six months
• Maintained a high-level of integrity in up-sell tactics tailored to each diner
• Professional in receiving positive and negative feedback with the ability to create effective solutions to maintain customer and staff satisfaction
• Created lasting relationships with existing and new diners

Kitchener, Ontario, Canada

• Promoted to assistant manager within first year; store manager within two years
• Lead the hiring process, all staff scheduling, training, and writing of policies and procedures
• Curator of staff educational workshops to improve selling capabilities and maintain up-to-date product knowledge
• Strong attention to detail in money management and back-end paperwork

St. Jacobs, Ontario, Canada