Lead the strategy and design of top-class learning solutions in concert with the learning and performance goals of the business.

Acted as an advisory board member for the Learning Experience Design Certificate Course.https://www.thestar.com/sponsored_sections/2021/06/22/upskill-with-yorks-learning-experience-design-certificate.html

AccountabilityLead mid-sized to large teams of Learning Experience Designers focused on designing and delivering program architecture, learning assets, and curating content. Responsible for ensuring learning deliverables are laser-focused on performance and advocate for the learner in both content and modality.Accomplishments• Successfully implemented a new digital learning strategy which saw a 90% reduction of lengthy learning assets in favor of more succinct content and new digital modalities at Scotiabank.

Accountability• Led learning design teams of 2-5 people. • Primary point of contact between business line and Global office, ensuring adherence to standards and consulting on the best implementation solution possible in learning technology. • Management of high-profile projects including consulting, testing, and implementation of externally built projects as well as those built and implemented in-house. • Managed, negotiations, relationships, delivery, and sustainment of externally built content.Accomplishments• Three-time Best of the Best Top Individual.• Learning Excellence winner in the Innovation category. • Led UX workstream for Scotiabank’s Enterprise Learning Management System implementation and collaborated with executive stakeholders on criteria. • Partnered with Accessibility, UX, learning, and SME groups to deliver modern learning experiences. • Created standardized digital learning process and best practices, and an enterprise content management system to house them.

• Developed and delivered instructionally sound, interactive, and engaging training materials, eLearning courses, classroom courses, job aids, technical manuals, internal social media pages, and podcasts aligned with performance and learning objectives.• Conducted needs assessments.• Managed and lead the implementation of new learning offerings and their communications.• Developed end-to-end digital learning programs and in-class programs.• Provided significant input into work planning to ensure objectives and activities contribute to the goals of the team. • Provided training solutions including direction in planning, development, and program delivery to internal clients.• Acted as consultant, production, and project manager for various training programs.• Worked with Training Manager to establish and maintain performance consulting standards and consistent processes.• Performed revisions to courses, materials, and websites to reflect changes in strategy, changes to policies and procedures, and industry/regulatory changes. • Established and maintained course and website design standards, branding, and consistent processes.• Managed, maintained, and refined current program material and work with SMEs to ensure all material meets business line, and industry and regulatory standards.

• Implementation of new Learning Management System • Acted as administrator for new Learning Management System.• In consultation with Product Planners, analyze and develop ‘top three’ feature call-outs for all product categories, all brands. • Liaised with marketing team to develop positioning for each key message. Develop ongoing process with Product Planners and Marketing as part of New Product Introduction. • Developed, test, document and roll out new demonstrations to the sales force that support the Feature and Benefit call-outs. • Researched, prepare and roll out technical training for GE/GE Profile products. • Researched, prepare and roll out competitive technical training for internal use to train Mabe sales personnel in the field.• In consultation with Area Sales Managers, development of technically focused training packages to support Key Independent Accounts for use by ASM’s in all markets nationally. • Main point of contact for National Account Reps to understand firsthand what Sales Associates require at the store level. • Conducted needs analysis, with internal or external customers to identify product and sales training needs. • Evaluated the success of training programs against 4 standard level of evaluating (immediate reaction/knowledge transfer and performance on the job).

• Responsible for building and designing web sites • Interface design • Custom graphic creation • Image enhancement • Digital media creation • Creation of splash screens and flash intros• Creation of digital sineage advertisements for various clients • Creation of instructional animations• Use of actionScript and adobe suite to create interactive flash presentations• Creation of interactive direction layout and animations for online education• Consulting services• Creation, design and development of various small digital sineage advertisements for Venuevision Media Systems using Adobe Flash CS3, ActionScript 2.0, Adobe Fireworks, Adobe Photoshop, Adobe Illustrator.|Flash CS3 and CS4 | ActionScript 2.0/3.0 | Adobe Creative Suite | Oxygen | XML |HTML| Javascript | CSS |

• Responsible for creation, development and dissection of instructional modules and courses to provide support for internal and dealership training needs, utilizing Adobe Flash, Oxygen xml editor and Actionscript 2.0. • Development, creative design and coding of various training modules for sales and technical training.• Gather requirements to fulfill training needs.• Fixing of bugs and troubleshooting applications.| Pathlore Learning Management System | Flash CS3 and CS4 | ActionScript 2.0/3.0 | Adobe Dreamweaver | Adobe Photoshop | Adobe Frame Maker | Adobe Illustrator | Oxygen | XML | HTML | javascript |.asp | php | @task project management | Microsoft Office suite | SCORM 2004 |

• Authored instructional manual for Honda Canada's CICS system. • Proof reading and revision of existing documents. • Conducted interviews with internal Subject Matter Experts. • Acted as project manager for all projects. | Microsoft Word | Adobe Acrobat Pro | Microsoft SharePoint | CICS |