Michelle Light Email & Phone Number

London, England, United Kingdom

Royal Tunbridge Wells, England, United Kingdom

Royal Tunbridge Wells, England, United Kingdom

London, United Kingdom

As Head of Telecoms for the Royal Household, I am in charge of all fixed and mobile devices and manage the switchboard. I have a team of switchboard operators, who work shifts seven days per week to handle all calls to the various stakeholders and to the Royal Collection. I also manage a telecoms engineer and a telecoms consultant. My role involves leadership and management of the team, and continual improvement to performance.I am responsible for the telecoms budget and for… Show more As Head of Telecoms for the Royal Household, I am in charge of all fixed and mobile devices and manage the switchboard. I have a team of switchboard operators, who work shifts seven days per week to handle all calls to the various stakeholders and to the Royal Collection. I also manage a telecoms engineer and a telecoms consultant. My role involves leadership and management of the team, and continual improvement to performance.I am responsible for the telecoms budget and for contracts relating to fixed lines and mobile devices, including first line support for Blackberries. I also manage other Android and Apple devices. Show less

London, United Kingdom

Prior to my current role, I was employed by Royal Mail to provide the same services, alongside involvement with postal services and mail delivery within the Royal Household. At that time, this position was contracted to the Royal Mail by the Household.