Michelle Lim

Michelle Lim Email and Phone Number

Managing Consultant, Head of Professional Services (SEA and HK) @ SHL
Singapore
Michelle Lim's Location
Singapore, Singapore
About Michelle Lim

Michelle Lim is currently Managing Consultant, Head of Professional Services with SHL, overseeing the Professional Services teams serving SEA and Hong Kong. Michelle has 16 years of consulting experience in talent and leadership development, talent management, strategic HR and organization transformation. She specializes in SHL’s talent intelligence assessment and development solutions for organizations to drive their selection, succession planning and development for emerging, mid-level to C-suite leaders. Michelle engages clients with her rich and diverse experience, having designed, led, and facilitated more than 200 organizational interventions integrating assessments, training, facilitation and coaching to C-suite, mid-level leaders and talents in Fortune 500 companies and industries such as Industrials, Banking & Insurance, Technology, FMCG, Hospitality, Oil & Gas, Healthcare, Mining, Aviation, Property, Services, Government and Education. Over the years, she had impacted on more than 3000 participants from different countries and cultures such as China, India, Indonesia, Thailand, Singapore, Vietnam, Australia, Japan, Korea, Switzerland, Middle East, and Africa. In her earlier career in training and consulting, Michelle had designed and delivered customized programs in communications and service excellence for leaders, managers, and executives from different functions such as Sales and Commercial, Technology/Engineering, Finance, IT, HR, Supply Chain & Logistics, Customer Service and Procurement. Therefore, she is experienced and familiar with challenges and needs of different functional leaders and their teams. Michelle holds a Masters Degree in Organizational Psychology from University of London and is an Accredited Executive Coach, with a Practitioner Diploma in Executive Coaching from Academy of Executive Coaching, Switzerland. She is also a certified International Systemic Team Coach, certified Leadership Development Facilitator and holds an Advanced Certificate in Training and Assessment. Michelle connects organizational strategy, talent science and human behaviour in an insightful and engaging way to facilitate positive transformation in leaders and the organizations they lead. She comes with more than 25 years of corporate and management experience, working in global organizations and various industries. She resides in Singapore and had worked and lived in United States and Switzerland. Other than English, Michelle can speak Chinese and Cantonese.

Michelle Lim's Current Company Details
SHL

Shl

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Managing Consultant, Head of Professional Services (SEA and HK)
Singapore
Website:
shl.com
Employees:
4
Michelle Lim Work Experience Details
  • Shl
    Managing Consultant, Head Of Professional Services (Sea And Hk)
    Shl
    Singapore
  • Shl
    Managing Consultant, Head Of Professional Services (Sea And Hk)
    Shl Oct 2024 - Present
    Singapore
    At SHL, the global leader in talent innovation, we help companies transform through deeper people insight. Powering the future of business, our data and assessment tools are proven to drive stronger and sustainable business outcomes. We understand, and measure, the things that make people successful at work and enable organizations to recruit, select and develop their professionals, talent and leaders so they can flourish at work. My responsibilities include: * Strategy & Direction… Show more At SHL, the global leader in talent innovation, we help companies transform through deeper people insight. Powering the future of business, our data and assessment tools are proven to drive stronger and sustainable business outcomes. We understand, and measure, the things that make people successful at work and enable organizations to recruit, select and develop their professionals, talent and leaders so they can flourish at work. My responsibilities include: * Strategy & Direction - Support in the establishment of strategic direction and business strategy for the department* Management of Commercial and Delivery Ops - Provide day-to-day management of the professional services consultants and project managers* People & Culture - Inspire and ensure the ongoing professional development of the team. Manage team and build a culture of high performance* Client Advisor - taking on executive sponsor roles on critical projects and delivering at a senior level. Show less
  • Ddi | Development Dimensions International
    Principal Consultant
    Ddi | Development Dimensions International Sep 2023 - Sep 2024
    Singapore
    DDI is a global leadership consulting firm that helps organizations select, promote and develop leaders, from first-time managers to C-suite executives with assessment centers and development solutions built on 50 years of leadership research and experience. Delivered the following in my tenure: - CEO and C-suite succession planning, assessment centre design and delivery, engagement of and strategic talent reviews with regional and local boards Chairmans, CEOs and Boards of… Show more DDI is a global leadership consulting firm that helps organizations select, promote and develop leaders, from first-time managers to C-suite executives with assessment centers and development solutions built on 50 years of leadership research and experience. Delivered the following in my tenure: - CEO and C-suite succession planning, assessment centre design and delivery, engagement of and strategic talent reviews with regional and local boards Chairmans, CEOs and Boards of Directors based in Singapore, Thailand, Malaysia, Japan and North America. - Executive coaching and assessment feedback for C-suite leaders in SEA - Leadership development for emerging, frontline, mid-level to senior leaders. Responsible for design, delivery, facilitation and project management. - Management of project teams based locally and in SEA - Partnered with Sales/Business Development to win new clients and expand existing client work - Delivery of Targetted Selection programs to managers to conduct behavioural interviews - Delivery of Women in Leadership program for APAC female leaders as part of client’s global Diversity, Equality & Inclusion (DEI) initiative.- Organizations impacted: Tokio Marine Asia, STT Global Data Centres, Schaeffler, Raytheon/Pratt Whitney, Exxon Mobil, Caterpillar, TE Connectivity, Besi, ASTAR, SPH Media. Show less
  • The Rbl Group
    Principal
    The Rbl Group 2021 - 2023
    Singapore
    The RBL Group (www.rbl.net) is founded by HR thought leader Dave Ulrich and uses an outside-in and systems approach to help organizations create value for their customers, investors, employees and communities so as to generate sustainable competitive advantage in the marketplace. Partnered with business and HR leaders in:* Leadership Development for emerging, experienced and mid level leaders* Strategic HR - Development of and training HR leaders and HRBPs in business partnering… Show more The RBL Group (www.rbl.net) is founded by HR thought leader Dave Ulrich and uses an outside-in and systems approach to help organizations create value for their customers, investors, employees and communities so as to generate sustainable competitive advantage in the marketplace. Partnered with business and HR leaders in:* Leadership Development for emerging, experienced and mid level leaders* Strategic HR - Development of and training HR leaders and HRBPs in business partnering skills to translate HR strategies and initiatives to drive business strategy and growth * Sharing of RBL HRCS Competency Study and frameworks to enable HR departments and leaders to become strategic business partners * Organization Strategy and Transformation - coaching and developing HR and business leaders to drive and support organization transformationOrganizations Michelle has provided HR consulting and leadership development for include Coca Cola, Hyatt, Air Liquide, Generali, Rio Tinto, Glico, Hitachi, Institute of Technical Education and Defence Science Technology Agency. Show less
  • Clarity Training And Consulting
    Managing Director
    Clarity Training And Consulting 2010 - 2020
    Singapore
    * As business founder, I established business strategies and managed operations and consultant teams. Oversee finances and P&L. * Designed, facilitated and managed over 200 workshops for 3000 executives and leaders from different countries and cultures such as India, China, Japan, Middle East, Switzerland, France, Italy, Pakistan, Africa and Australia. Learning and talent development, design and facilitation of learning programs for executives, managers and leaders in global… Show more * As business founder, I established business strategies and managed operations and consultant teams. Oversee finances and P&L. * Designed, facilitated and managed over 200 workshops for 3000 executives and leaders from different countries and cultures such as India, China, Japan, Middle East, Switzerland, France, Italy, Pakistan, Africa and Australia. Learning and talent development, design and facilitation of learning programs for executives, managers and leaders in global organizations Caterpillar, Bosch, Standard Chartered Bank, Borouge, AIG, Cummins, ABB, Cisco, Goodyear, Equinix and Changi Airport Group. * Training, coaching and consulting in leadership development, organization change, business communications, stakeholder management, service excellence and presentation skills. Carried out learning needs analysis, organization analysis, stakeholder focus group discussions and interviews to understand stakeholder needs and to drive individual, group and organizational change. * Customized learning and talent solutions for different industries such as banking, engineering, healthcare, technology, government sector, and across functions of commercial, sales, supply chain, logistics, finance, client/customer teams, human resource, information technology and procurement.* Designed and facilitated learning programs for managers and executives in government agencies such as Urban Redevelopment Authority, National Environment Agency, Prime Minister's Office, Land Transport Authority and others. Show less
  • Singapore Institute Of Management
    Associate Trainer And Consultant
    Singapore Institute Of Management 2010 - 2017
    Singapore
    * Designed and delivered communications public programs for managerial impact and influence from 2013 to 2016. Companies who have enrolled executives and managers for this training include Siemens, ABN AMBRO Bank, Estee Lauder, Ricoh, Daimler, Marina Bay Sands, ACRA, Health Sciences Authority, etc. * Partnered with SIM key account managers to provide learning solutioning for development and delivery of in-house development programs in business communications and presentation skills for… Show more * Designed and delivered communications public programs for managerial impact and influence from 2013 to 2016. Companies who have enrolled executives and managers for this training include Siemens, ABN AMBRO Bank, Estee Lauder, Ricoh, Daimler, Marina Bay Sands, ACRA, Health Sciences Authority, etc. * Partnered with SIM key account managers to provide learning solutioning for development and delivery of in-house development programs in business communications and presentation skills for banking, manufacturing and healthcare industries* Service excellence and customer communications training programmes for participants from different industries and companies such as Starbucks, Tokio Marine Life Insurance, Pfizer, EM Services, Far East Management. Royal Plaza on Scotts, International SOS etc. Show less
  • Ngee Ann Polytechnic
    Lecturer, Module Leader, Talent Development Manager (School Of Interdisciplinary Studies)
    Ngee Ann Polytechnic 2004 - 2008
    Singapore
    * Designed and facilitated workshops in communications and soft skills using blended learning of e-learning, self-directed learning, experiential learning and instructional methods. * Set up and managed the Talent Development Program, coaching and developing talents to maximise their potential. Defined the framework and plan, and engaged stakeholders from various departments to get support for the program.
  • Citi
    Manager (Strategy And Business Development)
    Citi 2002 - 2004
    Singapore
    * Managed high customer-impact projects involving cross-functional teams across product, operations and technology in a complex and multicultural environment. Implemented banking projects that impacted on approx. 100,000 customers in Global Consumer Banking to achieve scope, budget, timeline and quality. * Awarded the CitiModel Award in September 2003 and February 2004 for outstanding service and quality performance in Global Consumer Bank.
  • Aretae Pte Ltd
    Project Manager
    Aretae Pte Ltd Jan 2000 - Dec 2001
    * Delivered high-value projects for clients who are industry leaders; responsible for accomplishing total project value of over 800K. Designed and provided training for operations and customer service personnel in client companies to prepare them for launch of products and services * Managed key customer accounts such as SingTel, DBS, NEC, Sony, Zone Telecom. Oversee implementation of design, development, quality and launch activities. Projects implemented helped clients to improve… Show more * Delivered high-value projects for clients who are industry leaders; responsible for accomplishing total project value of over 800K. Designed and provided training for operations and customer service personnel in client companies to prepare them for launch of products and services * Managed key customer accounts such as SingTel, DBS, NEC, Sony, Zone Telecom. Oversee implementation of design, development, quality and launch activities. Projects implemented helped clients to improve their billing and fulfillment systems, sales and customer reach, online marketing and branding Show less

Michelle Lim Education Details

Frequently Asked Questions about Michelle Lim

What company does Michelle Lim work for?

Michelle Lim works for Shl

What is Michelle Lim's role at the current company?

Michelle Lim's current role is Managing Consultant, Head of Professional Services (SEA and HK).

What schools did Michelle Lim attend?

Michelle Lim attended University Of London, National University Of Singapore, Anglo-Chinese Junior College, Raffles Girls'​ School.

Who are Michelle Lim's colleagues?

Michelle Lim's colleagues are Bharti Vaish, Sureerut Kingwangsa, Mrinal Sharma, Andy Myers, Asifa Khan, Aarti Malhotra, Shruti Mahajan.

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