Handled employee relations efforts; aid management in decision making, provide solutions, coach and counsel employees, practice progressive disciplineProcess bi-weekly payroll for 150+ employeesExecuted benefits administration, including change reporting, approving invoices for payment, communicating benefit information to employees and facilitating Open EnrollmentResponsible for ensuring ACA complianceAssisted in the development and implementation of personnel policies and proceduresMaintained human resource information system records and compile reports from the databaseMaintained company organization chartConducted monthly new hire orientationAssisted with recruitment efforts and onboarding of exempt and non-exempt employeesMaintained compliance with federal, state and local employment and benefits laws and regulations

HUMAN RESOURCE COORDINATOR (April 2015-Present)Maintained benefit records for over 2,500 employees, processing documents necessary for benefit coverage and provide reporting as necessaryCarried out the annual Open Enrollment process by conducting informational meetings, creating and distributing communications and processing all benefit elections timely Served as a subject matter expert addressing questions and resolving issues by interpreting benefit offerings, policy, and procedureCollaborated with vendors to ensure high levels of customer service and efficient processesReported benefit changes to payroll bi-weeklyAssisted with billing reconciliations Participated in employee investigations as neededHUMAN RESOURCE ASSISTANT (August 2014-April 2015)Prepared and maintained HR files Assisted with the onboarding process by scheduling new hires for paperwork, facilitating the completion of new hire paperwork, processing I-9s and completing verifications of employment Attended recruiting events at local universities Coordinated special projects such as the holiday luncheonServed as a support system for the HR department by assisting with all other tasks assigned

Called references and ran background checks during the pre-employment screening processMade packets with pre-employment paperwork for new hiresConducted pre-screening phone interviewsProcessed and tracked annual performance evaluationsOrganized, filed, and updated employee files Worked with HRIS as needed

Fulfilled weekly sales calls with current and potential leads in the Cedar ValleyCommunicated with the General Manager and Front Desk Clerks about new clients and updatesAttended networking events with the chamber of commerceNegotiated rates with current and new business to business clientsActed as General Manager for 6 weeks while the General Manager was on leave. Executed payroll, supervised purchasing and accounts payable, managed 16 employees, responsible for weekly staff schedule and acted as a liaison between employees and management.

Ensured that contractors and retail customers had everything they needed to complete their jobMulti-tasked between helping customers, answering phones, and filling ordersFulfilled weekly internship requirements such as sales rep ride-along and profit and loss monthly statement analysis