Administration Assistant to the schools education services department. Responsibilities involved marketing assistance, document creation and proofing, assistance to school languages director, creation of languages newsletter, credit card reconciliation and meeting scheduling.● Introduced Canva for department newsletters/documents which decreased time and cost commitments of production externally.● Assisted with the Northern Territory Languages competition including creation of a handbook, certificates and medals.

Personal Assistant to the COO and senior group administrator to management. Broad responsibilities involving monitoring COO email and calendar, social media management, website maintenance, Board paper preparation, document and presentation design/creation, travel coordination, shareholder mailouts, IT support, filing and banking. ● Part of team that successfully listed the company on the ASX.● Successfully planned and executed the re-structure of the company website using WordPress - including coordinating new website copy, diagrams. ● Transitioned our shareholder email list from standard email over to MailChimp to eliminate ‘non-delivery‘ errors, thus ensuring thorough distribution of company updates and ease of list maintenance.

Assisting the directors on an ad hoc basis with administration tasks, such as: updating of company website, listing of upcoming training courses, updating social media and creation of templates.

Broad administrative role responsible for a range of operational tasks including, website maintenance, system reporting, database administration, social media creation and general office upkeep.● Successfully populated company’s new website with content, including writing/formatting/proofing of new content where required. ● Contributed to the company’s social media strategy, ensuring social posts were actioned and enquiries followed up in a timely manner thus enhancing engagement with the brand.● Maintained company’s client database and implemented changes in procedure to ensure data accuracy.

As Administrative Assistant responsible for a wide range of administrative functions including accounts payable and receivable, QuickBooks database entry and statistical reporting, supporting two directors, answering phones and document formatting as well as liaising with the ATO and Bookkeeper to prepare BAS statements.

Assumed role as Business Coordinator to manage the annual booking of trainers for AIMS’s 900 public programs, monitor booking numbers for all open programs and evaluation of break-even figures to determine whether to cancel or add programs as appropriate. A fundamental part of the role was to liaise with both the trainer and program coordinator regarding course materials and participant numbers, review participant course evaluation forms and action as appropriate and finally to coordinate various ad hoc public seminars as advised by management, including booking trainer accommodation, reviewing and formatting seminar materials and monitoring bookings.

Engaged to promptly answer a switchboard and greet walk in clients & customers, layout, proof and book sale property advertising, liaising with clients and suppliers to arrange photography and copywriting and provide diary management for the two directors.

As the Web Assistant the primary purpose of this role involved proofreading documents prior to web publication, coordinating weekly and monthly publications with tight deadlines, ensuring web documents conform to company style and brand, designing banner advertisements for website using Photoshop, managing day to day internal and external customer queries via email, telephone and face to face contact and lastly assisting the Web Coordinator with web projects such as the redesign of website and e-commerce functionality.