Michelle Lyon, Cpp Email & Phone Number

Atlanta Metropolitan Area

• Serve as primary point of contact for new CertiPay clients;
• Act as project team lead to coordinate implementation process related to external partners
• Research problems and demonstrate strong ability to resolve, investigate and analyze simple to complex problems;
• Communicate effectively with client throughout the implementation process;
• Ensure smooth transition from prior payroll vendor by following the CertiPay implementation methodology and best practices;
• Confirm on-time delivery of each stage of the implementation life cycle;

Cumming, GA

- Detail orientated, with ability to focus on and comprehend numerical and financial data- Customer-service oriented, excellent phone etiquette- Ability to work under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met- Ability to multitask; interacting with clients and all internal customers or.

Assisted in the start of Thirteenth Colony Distilleries, LLC, Georgia's first craft distillery.

Columbus, Georgia Area

• Support Executive Vice President, CFO and Construction Manager
• Assist in Commercial Real Estate Closings
• Assist with Due Diligence
• Calendar Management
• Coordinate Travel Arrangements
• Create Financial Analysis Spreadsheets (Proformas).

• Oversaw Day to Day Activities of 6 Administrative Assistants and Receptionists
• Supported Senior Vice President of Retail Investment Group Client Services
• Calendar Management
• Coordinate Travel Arrangements
• Create and Maintain Employee Evaluation Spreadsheets
• Track and Submit Expenses

Oversaw Day to Day Activities of 6 Administrative Assistants and Receptionists

• Supported President/Owner, Office Manager/Bookkeeper, General Manager and Production Manager
• Customer sales and account maintenance
• Reviewed/entered account data in spreadsheets
• Prepared billing to Insurance Companies
• Prepared memos and correspondence
• Prepared, maintained and tracked invoices