Michelle Bayer

Michelle Bayer Email and Phone Number

Vice President, Product, Clinical Services @ EXL Healthcare
Rogers, MN, US
Michelle Bayer's Location
Rogers, Minnesota, United States, United States
Michelle Bayer's Contact Details

Michelle Bayer work email

Michelle Bayer personal email

n/a
About Michelle Bayer

I am an experienced professional Executive in Product Management and Business Operations, with extensive history working in the healthcare industry. I am known for strategy and innovation, leadership and management, financial acumen, and product development and management. I have a Master's degree focused in Psychology from University of Saint Thomas and a Bachelor's degree in Accounting and Management from the College of St. Benedict.Specialties include: managed care, consumer/member experience, care management services and platform, payer space, strategic planning, strong communication, analytical, relationship building, flexibility, collaboration, building strong teams, process improvement and cost optimizationAdditional relevant experience:United Resource Networks, UnitedHealth Group: Director of FinanceUnitedHealth Group: Supervisor, Corporate AccountingDayton Hudson Corporation (Target): AccountantUniversity of St. Thomas: Career Counselor

Michelle Bayer's Current Company Details
EXL Healthcare

Exl Healthcare

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Vice President, Product, Clinical Services
Rogers, MN, US
Website:
exlservice.com
Employees:
39170
Michelle Bayer Work Experience Details
  • Exl Healthcare
    Vice President, Product, Clinical Services
    Exl Healthcare
    Rogers, Mn, Us
  • Exl Healthcare
    Vice President, Product, Clinical Services
    Exl Healthcare Jun 2020 - Present
    New York, Ny, Us
    Manages development and growth of Clinical Services and Pharmacy products.*Developing strategy for growth of Clinical & Pharmacy products & services into the Payer & Provider market*Manages the execution of current and future product roadmap across medical, behavioral and pharmacy*Partners with Operations, Technology and Digital to determine appropriate service delivery*Supports front-end Growth Office, partnering with Sales and Marketing to develop value proposition*Manages P&L, adhering to revenue, GM & BOI targets
  • Optum
    Vice President, Service Operations
    Optum Jul 2018 - Feb 2020
    Eden Prairie , Mn, Us
    Developed and executed strategic plans for vendor and risk management to support Optum businesses for vendor performance, risk and cost reduction. *Led and directed a high performing team*Developed and executed performance improvement and optimization strategies. *Influenced and collaborated with key stakeholders in a complex, matrix environment, while managing and communicating executive escalations for the Service Operations team. *Led and navigated large-scale organizational cultural shift and evolution, serving as a Cultural Ambassador, and facilitating cultural education to various teams.
  • Optum
    Sr. Director, Product Management, Care Management
    Optum Aug 2013 - Jul 2018
    Eden Prairie , Mn, Us
    Managed the development, growth and profitability of a population health management business. *Led and directed the execution of product strategies; driving growth and increasing value. *Managed product P&L; meeting targets for product revenue, operating costs and capital expenditure. *Executed acquisition integration strategy; including product integration, strategy development and sun-setting product portfolio. *Facilitated and drove change to product portfolio; improving competitive position, product performance and customer satisfaction. *Services and products developed, executed and/or managed included; STARs medication adherence program, case and disease management, utilization management, community-based care coordination programs, 24-hour NurseLine, care management platform and gaps in care identification engine.
  • Optum
    Product Director, Pharmaceutical Solultions
    Optum May 2010 - Aug 2013
    Eden Prairie , Mn, Us
    Executed OptumHealth Care Solutions pharmacy product development, innovative product designs and product delivery to consumers and clients that improve the quality and efficiency of pharmaceutical care delivered to enrollees.*Expanded operations of high valued pharmacist led medication review process*Created, developed and executed STARs medication adherence program for Medicare members, including the people, the process and the technology
  • Optum
    Manager, Clinical Programs
    Optum Jan 2006 - May 2010
    Eden Prairie , Mn, Us
    Managed the commercial supporters and pharmaceutical manufacturers in Clinical Programs’ Partner in Education program. *Implemented accredited educational activities from grant approval to activity expiration*Collaborated with pharmaceutical partners on strategic educational activities*Project managed educational activities; including creating marketing materials and campaign,*Developed budget, cost reduction, and reconciliation process for department
  • Optum
    Product Manager, Transplant Resource Services, United Resource Networks
    Optum Jan 2004 - Jan 2006
    Eden Prairie , Mn, Us
    Managed the Transplant Resource Services product, from sales and contract execution to operational implementation oversight and financial management. *Managed product performance against expectations and facilitated changes to improve competitive position and optimal product performance. *Developed and implemented the new Zero Access Fee pricing product, including pricing models, operations, process flows and value story.

Michelle Bayer Skills

Leadership Team Building Accounting Executive Management Forecasting Business Development Healthcare Team Leadership Process Improvement Strategic Planning Claim Program Management Working With Physicians Healthcare Information Technology Cross Functional Team Leadership Product Management Managed Care Financial Analysis Business Process Improvement Budgets Claims Management Product Development Health Insurance Analysis Pricing

Michelle Bayer Education Details

  • University Of St. Thomas
    University Of St. Thomas
    Psychology
  • College Of Saint Benedict
    College Of Saint Benedict
    Accounting & Management

Frequently Asked Questions about Michelle Bayer

What company does Michelle Bayer work for?

Michelle Bayer works for Exl Healthcare

What is Michelle Bayer's role at the current company?

Michelle Bayer's current role is Vice President, Product, Clinical Services.

What is Michelle Bayer's email address?

Michelle Bayer's email address is mi****@****ice.com

What schools did Michelle Bayer attend?

Michelle Bayer attended University Of St. Thomas, College Of Saint Benedict.

What skills is Michelle Bayer known for?

Michelle Bayer has skills like Leadership, Team Building, Accounting, Executive Management, Forecasting, Business Development, Healthcare, Team Leadership, Process Improvement, Strategic Planning, Claim, Program Management.

Who are Michelle Bayer's colleagues?

Michelle Bayer's colleagues are Vinay Tyagi, Suraj Bisht, Amrendra Bhadauria, Supriya Dubey, Akshat Verma, Rahul Jha, Huzef Patel.

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