Michelle Martinmaas Email & Phone Number

Sparks, Nevada, United States

Volunteer 2x per month to brainstorm and host fundraisers for other local charities. My duties center around graphic design and event management, including the 2024 Con for a Cause at the Reno-Sparks Convention Center.Our goal is to have fun while raising money for local Reno/Sparks charities like #Forever14, Solace Tree, Safe Embrace, Project 150 Reno, and UNR Medical Research (Heart, cancer and diabetes).Time commitment is roughly 6 hours per month.

Sparks, Nv

Helped team achieve:**Top 1% Mortgage Originators in America 2020****2020 Leaders Club, Summit Funding Inc****2021 Leaders Club, Summit Funding Inc**Overview:I joined the Yankov Team after three years with Summit Funding’s corporate marketing department. I was the point person for all new client applications and when I started, I managed the Yankov Team’s application pipeline.Within 4-6 months, I became licensed to originate loans and officially became a Loan Partner. Loan Partners work closely with Loan Managers and clients to coordinate documentation for underwriters. Together, Todd and I developed a system for lead intake, application processing and pushing quality files to Loan Managers. Within 3 years of that, I became a lead Loan Coordinator II. This hybrid Loan Manager/Loan Partner position involves working directly with underwriting *and* with clients to coordinate all loan conditions through closing. Essentially, I was promoted from only helping clients with their loan apps to also managing the full CD and COE timeline of all deals. Main responsibilities:- Consistently deliver EXCELLENT client and partner care with special attention on clear communication, managing expectations, and turn times- Predict and prevent underwriting issues (pre-underwrite all files, including CONV, FHA, VA, USDA and brokered deals)- Manage all client introductions, scheduling, follow-ups and appointments (24hr turn times)- Usher clients through the application process with Todd (up to 25 clients/week)- Gather, organize and evaluate mortgage applicant paperwork (24hr-48hr turn times)- Execute daily and weekly follow-ups with agents on their clients' ongoing prequalification- Identify and implement new ways to add value for our clients and partners (quarterly development and implementation)- Grow our referral business through efficient and effective marketing strategies (plan, budget, and evaluate)- Consult for enterprise software changes and train branch

Reno, Nv

Develop and Execute Marketing's National On-Boarding Program for New Loan Officers:● Rebuild and streamline existing disjointed processes to create one uniform, standardized onboarding program for all new Loan Officers.● Revamp communication strategy within and across departments.● Recreate milestone recording process and reporting strategy (Excel and Asana).● Conduct field research, yearly budgeting (up to $20,000/yr), inventory management, invoicing, milestone recording, cost reporting and process improvements.Daily Execution of the Marketing On-Boarding Program:● Conduct phone interviews, coordinate tasks (within and across departments), create and sync Loan Officer profiles on several online systems, assemble and ship startup packages, complete compliance audits of LO’s web presence, report all milestones and meet budget expectations.● All activities conducted within 24 to 48 hour deadlines with the exception of 30/60 day rebranding projects.● "Win" new Loan Officers in order to ease their transition to their new company and extend great service. Technology:● Competent/Advanced User: Outlook, Excel, Publisher, Microsoft Office, Adobe Illustrator, Photoshop, Word, Web CMS systems, CRM systems● Create databases for project milestone tracking and project purchases● Review and upload databases to our CRM, maintain proper syncs between four online platforms (CRM, website, customer review page, and Encompass).● Sort the Marketing Department's company in-box and answer or assign all questions (Personally send 100-200 emails and receive roughly 150 emails daily).Other Responsibilities:● Assist event management (300-500 attendees in out-of-state and out-of-country locations), Marketing Compliance Audits, Design, and Web Support for marketing systems (Enterprise level)

Sparks, Nv

Assistant Marketing Director● Coordinate special events and perform as representative liaison for major sponsored events like ArenOcross. Events occur on- and off-site. Responsibilities include coordinating with brand owners, overseeing off-site sales and speaking to stadium audiences of 2,000+.● Promote Reno KTM at our own and co-sponsored events in order to increase brand awareness, influence public policy and position our brand within the Northern Nevada riding community.● Coordinate promotional events like new product demo-rides, contests, and off-site sales. ● Deliver media to promote major events, contests, and sales (copy and design) using Photoshop. Administrative Assistant● Aid in the preparation of yearly taxes, business license renewals, and other DMV licensing.● Manage employee health insurance claims, benefits signups, billing (accounts payable), database creation (Excel), data entry, inventory management, and other paperwork.

● Continually push to exceed your own historical sales ● Create a relationship with each Chili's guest.● Know all product information including all ingredients, allergy information, and best up-sell options for each product.● Strategically sell featured products like premium margaritas, add-on products, chili's merchandise, and email club memberships in order to exceed personal sales benchmarks.

● Create and manage first marketing contact database for Chili’s “Give Back Events” for charity (Excel). Database tracks all charity contact information, dates of events, increased sales, and donations earned.● Solicit, plan, guide, execute, and follow-up with charities for Give Back Events.● Achieve at least $10,000 increased sales annually.

Reno, Nevada Area

● Increased sales at the Meadowood Mall location through developing discount offers for up to 5,000 employees of local businesses, managing catering partnerships with more than 15 local retail stores, and seeking new opportunities with nearby organizations.● Increased sales by at least 10% at UNR Location through developing catering partnerships with the various schools of UNR, cultivating partnerships with student run organizations like Delta Sigma Pi, and offering discount and reward opportunities with local students and UNR staff.● Worked directly under the Reno Area Marketing Director to market to the larger Reno area● Co-managed the eight-person marketing team at the UNR Port of Subs location. ● Developed all visual aids used by our marketing team for both regularly scheduled offers and special events. Signage included fliers, digital designs, and banners up to five feet wide which all included the Port of Subs Inc., UNR, and local band logos.

● Trained staff and UNR interns in all areas of daily business operations including OSHA food safety standards, equipment operation, labor control, shift planning, and cash management up to $5,000.● Managed restaurant inventory by calculating current and future volumes of business, and ordering shipments. Weekly inventory volumes were valued from $2,000 to $5,000.● Recorded data into excel spreadsheets designed to analyze sales and inventory over years.

● Offer excellent customer service.● Demonstrate knowledge of Starbucks' main humanitarian activities, such as the Ethos water project.● Maintain equipment valued over $10,000.● Consistently make detailed drink orders correctly and quickly while maintaining a clean and fully stocked working environment.● Demonstrate complete product knowledge including coffee and pastry pairings, grinding grains, and taste profiles.

Marketing, Marketing, Business Management, And Related Support Services

Activities and Societies: Karate Club High Sierra JujitsuSkills Acquired _____________ ■ Comprehensive Understanding of Marketing Concepts.

Undergraduate Classes, Art

Activities and Societies: Continued badminton, ping pong and art from high school.Developed artistic skill, writing proficiency.

Certificate Of Completion; Computer Hardware Course, Computer Hardware Engineering, Completed

Activities and Societies: Computer ClubThis program for at-risk youth in low income housing offered teens an opportunity to learn.