As an Enterprise Learning Services Analyst at International Paper, I have over 3.5 years of experience in supporting the Learning Management System (LMS) processes and related learning technology platforms. I am a techno-functional professional who can manage and resolve customer issues, ensure the proper performance of web-based course content and manage the availability and usefulness of reports.I have a strong background in IT, with 5 years of experience in providing technical and hardware support to executive staff and corporate facilities, including A/V and conferencing needs in the boardroom. I have a bachelor's degree in graphic design and I am fluent in Spanish. My career goal is to become a consultant or a leader in the field of learning technology and innovation. I am motivated by the opportunity to help others learn, grow, and achieve their potential through effective and engaging learning solutions.