Michelle Mcmanus Email & Phone Number

Boston, MA, US

• Enables talent practices and programs to identify, develop, and retain the highest quality talent to serve USAA’s clients. Partners closely with HR and business leaders to facilitate the talent development practices.
• Consults with HR Business Partners and business leaders on talent management practices and processes. Provides guidance, oversight and communication on talent practices and people strategy that include implementation.
• Leads the Executive level talent review process. Drove a redesign of the process to bring more objective consideration of potential and development and inspiring new engagement in development discussion and succession.
• Introduced and implemented new talent framework, 4Growth, to drive more inclusive, action-oriented development and mobility. Enabled effective way to better identify potential and employee aspiration while driving.
• Consulted with major lines of business to drive consistency in approach for developing and translating talent strategies which contribute to achieving strategic business imperatives.

Boston, Massachusetts, United States

• Executed strategic initiatives that evolved and enhanced manager effectiveness, performance management practices, and career vitality. Partnered with HR and business leaders to execute on talent strategy. KEY.
• 4Growth talent evaluation framework (replacing long-used 9-box framework) and related processes
• Talent cards and processes to streamline and automate talent reviews
• Processes to drive identification of High Potential associates and align appropriate opportunities for development4Growth talent evaluation framework (replacing long-used 9-box framework) and related processes
• Coaching leaders on receiving and processing 360 feedback

Boston, MA

• Partnered with HR and business leadership teams to identify performance opportunities for associates and managers, set development strategy, and delivered solutions to enhance the overall associate experience and.
• Built and led an engaged team of 6 project managers and designers, as well as operationalized the intake of work and the assignment of resources to meet department needs.
• Created and established a management development program to drive capability and effectiveness in performance-related compensation decisions and leading the conversations with employees that support those messages.
• Led the 3-year initiative to create and deliver training for the enterprise-wide implementation for Workday. Drove stakeholder management, training, communications, and readiness, in partnership with Change Management.

• Co-employed contractor via TalentSource, Core Axis ConsultingGuided leaders in various parts of Fidelity to identify workforce trends, leadership talent, and create and implement strategies to build leadership bench.
• Developed and implemented a Leadership Program portal, creating simplified, on-demand access to guidance and program registration. Increased client satisfaction for leaders and participants and minimized HR in.
• Drove critical communication between Enterprise Talent Group, HR, and the business. Key initiatives impacted include ensuring the Enterprise team incorporated the voice of the customer in new leadership solutions.
• Facilitated leadership and management sessions across various lines of business.

• Led the design, development, and implementation of organizational leadership development strategies for an organization of 3,000+ across multiple businesses.KEY ACCOMPLISHMENTS:
• Partnered with senior leaders to prioritize and design the leadership development agenda intended to build the next generation of people leaders. Drivers included enabling leaders to set business priorities, have.
• Collaborated with the Center of Excellence to create and execute the long-term road map for development, established a portal for broad access, and established the processes and communication to support self-directed.
• Executed an environmental scan to identify needs and aligned source material to support them. Facilitated learning programs. Leveraged existing content and negotiated across the enterprise to share resources for.

Mba, Management & Hr

Ba, Finance & Accounting