Michelle Mcphail
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Michelle Mcphail Email & Phone Number

Insurance professional with 20+ years of experience developing and implementing customized employee benefits solutions for a wide range of clients. at The Horton Group
Location: Greater Chicago Area, United States, United States 7 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Insurance professional with 20+ years of experience developing and implementing customized employee benefits solutions for a wide range of clients.
Location
Greater Chicago Area, United States, United States
Company size

Who is Michelle Mcphail? Overview

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Quick answer

Michelle Mcphail is listed as Insurance professional with 20+ years of experience developing and implementing customized employee benefits solutions for a wide range of clients. at The Horton Group, a company with 423 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michelle Mcphail.

Michelle Mcphail previously worked as Senior Client Manager at The Horton Group and Field Account Executive at The Horton Group. Michelle Mcphail holds High School Diploma from Lincoln-Way Central High School.

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Email format at The Horton Group

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The Horton Group

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Profile bio

About Michelle Mcphail

My steadfast commitment to effective, needs-based insurance services and client satisfaction is reinforced by strong problem-solving, communication, teamwork and interpersonal skills. I have been successful at achieving high levels of account retention and renewal, along with book of business growth in a highly competitive market.* Well-developed relationship abilities: able to work efficiently and effectively with claim analysts, regulatory bodies, major carriers and clients.* In-depth insurance knowledge: proficiency in onboarding and serving clients with medical, dental, vision, life, disability and many other lines and products.* Highly organized: highly refined time management skills combined with self-discipline to coordinate activities in an efficient and timely manner.* Analytical problem-solving: I can recognize problem areas, and I’m able to efficiently coordinate important projects, such as gap compliance, and implement favorable solutions.* Persuasive: able to convey information in a manner designed to produce positive action. I find possibilities in situations where others only see obstacles.

Current workplace

Michelle Mcphail's current company

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The Horton Group
The Horton Group
Insurance professional with 20+ years of experience developing and implementing customized employee benefits solutions for a wide range of clients.
orland park, illinois, united states
Employees
423
AeroLeads page
7 roles · 30 years

Michelle Mcphail work experience

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Senior Client Manager

Current

Orland Park, Illinois, United States

Manage a $2.5 million book of business, serving as the first point of contact for clients/policyholders to market new and renewal group employee benefit policies across all industries. Responsible for meeting goals for new business development and account value/retention.* Conduct personal history interviews to produce quotes/proposals and prefill.

2018 - Present ~8 yrs 4 mos

Field Account Executive

Orland Park, Illinois, United States

Cultivated relationships among clients across non-profit, manufacturing, logistics, hospitality and other industries to ensure maximum policy development, renewals and client satisfaction/retention.* Partnered with sales executives to design client plans, develop marketing strategies and conduct financial analyses; assisted in prospect, renewal.

2007 - 2018 ~11 yrs

Inside Account Executive, Team Lead

Orland Park, Illinois, United States

Provided leadership and direction to a five-member client service team, managing all training, workload distribution, auditing, conflict resolution and annual performance appraisals. Collaborated with cross-functional team members to develop and implement client service and account management policies.

2001 - 2007 ~6 yrs

Senior Customer Service Representative

Orland Park, Illinois, United States

2000 - 2001 ~1 yr

Customer Service Representative

Orland Park, Illinois, United States

1999 - 2000 ~1 yr

Senior Customer Service Assistant

Orland Park, Illinois, United States

1998 - 1999 ~1 yr

Customer Service Assistant

Orland Park, Illinois, United States

1996 - 1998 ~2 yrs
Team & coworkers

Colleagues at The Horton Group

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1 education record

Michelle Mcphail education

FAQ

Frequently asked questions about Michelle Mcphail

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What company does Michelle Mcphail work for?

Michelle Mcphail works for The Horton Group.

What is Michelle Mcphail's role at The Horton Group?

Michelle Mcphail is listed as Insurance professional with 20+ years of experience developing and implementing customized employee benefits solutions for a wide range of clients. at The Horton Group.

Where is Michelle Mcphail based?

Michelle Mcphail is based in Greater Chicago Area, United States, United States while working with The Horton Group.

What companies has Michelle Mcphail worked for?

Michelle Mcphail has worked for The Horton Group.

Who are Michelle Mcphail's colleagues at The Horton Group?

Michelle Mcphail's colleagues at The Horton Group include Kevin Mershimer, Jody Morris, Ryan Schnase, Cebs Gba Rebc Rhu, Walter Minaya, and Jennifer Raisbeck, Gbds.

How can I contact Michelle Mcphail?

You can use AeroLeads to view verified contact signals for Michelle Mcphail at The Horton Group, including work email, phone, and LinkedIn data when available.

What schools did Michelle Mcphail attend?

Michelle Mcphail holds High School Diploma from Lincoln-Way Central High School.

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